When strategic healthcare planning and design thinking intersect, healthcare organizations are setting the framework for success in community caregiving, according to Tim Chafin, Chief Strategy Officer at Legacy New Ventures Consulting. Ultimately, the ability to execute on an organization’s long-term strategic vision comes down to fundamental issues related to organizational culture, and providers should prioritize improving communication in the workplace and leverage design thinking in innovative ways to achieve their most important goals. Show notes: bit.ly/genslerpod