Hi, welcome to this week’s episode of The Art of Business English. Have you ever been in an awkward situation and wondered how to express your discomfort in a polite way? Or have you ever needed to ask another person for something you need them to do without sounding bossy? In this episode we are going to review some expressions which will help you to achieve these purposes and pave the way to fix unpleasant situations smoothly.   Some of these phrases are useful to politely introduce a topic you need to discuss or to request a change of conduct; others convey that you are aware that your opinion might not be shared by the other person, but that you are asking for their consideration, and some others are used to make suggestions.   First, I will present you the expressions and then, give you an example on how to use them.