Nicole Torgersen is Vice President of Design at Dialpad. She’s been working in digital design since the late '90s working with a range of industries including cloud collab and storage at Dropbox, retail at Gap, and recruiting at Monster Worldwide. A Design craftsperson by trade, Nicole has been a leader most of her career, building teams by way of leveraging empathy and vulnerability in the balance to find business impact while mentoring individuals.In this episode, we talked about:Nicole’s role in DialpadHow did Nicole get into design?How to become a leaderHer career at Monster Worldwide, Gap and DropboxHardest transitions in Nicole’s careerNicole’s learnings and insights in her career adjustmentsAnd MUCH MORE!Links and Resources: https://www.linkedin.com/in/ntorgersen/ How to Win Friends & Influence PeopleMaking Ideas HappenTara Brach