The Hospitality Industry is Recovering -- Here's Why

Stephanie Linnartz, Marriott's group president of consumer operations, discusses where the travel and leisure industry stands today and what is to come. Hosted by Willy Walker, Chairman & CEO of Walker & Dunlop.

1:10- Willy introduces Stephanie Linnartz.
2:25 - Stephanie describes her youth in the hospitality industry.
6:12 - Willy asks Stephanie about her work on the board of Home Depot.
9:19 - How does the hospitality industry come back?
15:31 - Willy and Stephanie discuss Marriott’s CEO and crisis management.
20:31 - From crisis comes creativity.
22:47 - Stephanie discusses job loss and rehiring post-pandemic.
27:24 - Willy and Stephanie discuss hotel rates and returning to travelling.
35:21 - Willy asks Stephanie specifics about the inner workings of the hotels and rewards
Programs.
43:09 - Stephanie discusses Airbnb’s place in the hospitality industry.
46:41 - Willy asks what the difference of experience will be well after the pandemic is over.

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