My guest on the podcast today is Marco Trecroce, Senior Vice President and the first ever Chief Information Officer of Four Seasons Hotels and Resorts. I had a chance to meet Marco in Toronto a few months ago, and on hearing about his completion of a 10-year technology transformation which obviously requires all sorts of internal and personal disruption, combined with the fact that the Four Seasons is known as the global industry leader of luxury hotels and resorts, not technology, I was intrigued and wanted to hear more. Join us as we discuss what it takes to roll out and complete a project of this scale for a global brand and how sometimes innovation and disruption take time. Links and Show Notes: https://whitneyjohnson.com/marco-trecroce