This TIPisode is brought to you in part by GC America! We are joined by Mr.RDH, Rafael Rondon, RDH. Rafael talks to us about 3 steps he performs with every patient, and tools you can use to increase the value perception by your patients.    Episode Highlights Create your own process Rafael's 3 Steps Include the patient Codes Tools from GC America    Quotes “It is important to create your own process, because it creates consistency with your patients and allows you to deliver the best treatment based on their needs.”    “Be proactive, not reactive.”    “Include your patient in the process.”    “If you are going to be probing them, let them know what the numbers mean because it creates urgency and value to the assessment you are performing.”    “There are 700 medications that may cause dry mouth.”    Links:   GC America: www.gcamerica.com    Saliva-Check BUFFER https://www.gcamerica.com/products/preventive/Saliva_Check_BUFFER/    ADA Forms: https://www.ada.org/-/media/project/ada-organization/ada/ada-org/files/resources/public-programs/give-kids-a-smile/gkas_caries_risk_assessment_forms.pdf?rev=4b2191e7b6a4485aa0dbe6455cc00512&hash=431971C5061B2EF093A33C43E3BC59B5  Mr. RDH Facebook Group: https://www.facebook.com/groups/1597081893837067