In episode 41, Coffey talks with Amber Vanderburg about giving and receiving performance feedback. They discuss why annual performance reviews aren’t enough; the importance of defining what successfully meeting expectations looks like; the importance of communicating why specific behaviors are important to the organization; the difference between skill and behavior coaching; the importance of being very specific in communicating desired behavior; “vague performance feedback results in vague performance improvement”; how to receive feedback in a constructive and clear manner; setting a schedule for follow up on performance conversations; and the importance of training employees to give useful performance feedback to their peers.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Amber Vanderburg is a multi award winning international businessperson, keynote speaker, and founder of The Pathwayz Group. In 2016, she was the only female, only American, and only blonde Academy elite football coach for the Adidas Gameday Academy and Paris Saint Germain Academy in Bangalore, India. Amber founded international talent development company, The Pathwayz Group, in 2019. This global organization leads action focused team development workshops and training sessions that guide teams to become more effective, more efficient, and more enjoyable.Amber Vanderburg can be reached at thepathwayzgroup.com and: https://www.linkedin.com/in/amber-vanderburg-86817833/ https://twitter.com/VanderburgAmber https://www.facebook.com/ambervanderburgspeaker https://www.instagram.com/vanderburgamber About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Communicate performance expectations clearly and constantly.
Provide feedback in a way that communicates why specific changes in performance are important.
Receive feedback in a constructive manner that ensures clarity of the change desired.