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How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio

How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio

FromThe Home Service Expert Podcast


How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio

FromThe Home Service Expert Podcast

ratings:
Length:
76 minutes
Released:
Aug 2, 2019
Format:
Podcast episode

Description

Joe Cunningham has been in the HVAC industry since the ‘80s. This multi-awarded HVAC consultant has held various leadership positions at the Technical Arts Center, Successtrack Network, and even the Small Business Advisory Council under President George Bush. In this episode, we talked about Recruitment, Marketing, Training...
Released:
Aug 2, 2019
Format:
Podcast episode

Titles in the series (100)

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $100M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.