Michael Bungay Stanier has written books that have sold about a million copies all told, including The Coaching Habit. He founded a training and development company, Box of Crayons, that has taught coaching skills to hundreds of thousands of people around the world. Listen in to see why Michael has been named the #1 Thought Leader in Coaching; and why his work has resonated with thousands…   https://bit.ly/TLP-320   Key Takeaways [2:00] Jan and Jim met Michael Bungay Stanier through Bobby Herrera, the author of The Gift of Struggle. Michael is the author of the most successful book on coaching of this century, The Coaching Habit. Michael’s latest book is How to Begin. [3:06] Little-known facts about Michael: he was banned from his high school graduation for a balloon prank, he was sued by one of his law school professors for defamation, and his first professional writing was The Male Delivery, a romance short story.[6:07] Michael recently wrote on LinkedIn about his mother’s 50-year-old garden. It has a series of microclimates: a vegetable garden, a fern garden, a wisteria garden, and a Wollemi pine. Each area is looked after differently. He compares caring for a garden to caring for the microcultures in an organization’s culture. [6:18] As a leader you see that things need to change. You’re constantly looking to evolve and grow your organization or strategy. The way you think about engaging all the other people is how change happens in an organization. [8:36] In Australia, some trees need to be burned before they will germinate. Sometimes you need to burn some stuff down to allow the culture to germinate, refresh, and regrow. [10:01] Jan quotes a military mantra, “Selection’s an ongoing process. Just because you got to come here and be in this organization doesn’t mean you get to stay.” Michael notes that our natural wiring is to add. One of the most powerful things to do to drive change is to remove. Michael tells of a study involving adding or removing Lego blocks to make the desired shape. Most people added blocks. [11:05] Most people, when thinking of change in an organization, ask what they need to add. Instead, they would get better changes by asking what 20% of what is happening, what practices, structures, systems, culture,  or people, they need to remove! Michael learned of the study by reading Subtract: The Untapped Science of Less, by Leidy Klotz. [12:15] We are also wired to give advice, even when it’s better to ask a question. Michael counsels leaders to stay curious a little bit longer and move to action and advice-giving a little bit more slowly. Michael explains where we go wrong with giving advice. [14:29] One resistance to having coaching be part of your culture is asking who has time for it. Michael says if you can’t coach somebody in 10 minutes or less, you do not have time to coach them. Being curious does not take a vast amount of time. Michael defines coaching as being curious just a little bit longer. Being curious allows you to figure out what the real challenge is. [15:28] In most organizations, people are working very hard to solve not the real challenge, but the first challenge. Because we get seduced into thinking that the first challenge is the thing we need to solve. If you build a reputation as the person who always seems to figure out what the real challenge is, you build a reputation as a strategic player. [16:00] Strategy is knowing what the real thing is and being bold enough to go and try to fix that. Organizations are filled with people who are good at coming up with fast, not very good ideas. If you’re just one of them, you’re not as valuable to your organization. If you’re always the person who asks, “What’s the real challenge we’re trying to solve here?” you become invaluable. Get the diagnosis right. [16:33] Michael just had a free webinar that asked “What’s the one question that unlocks everything?” The question is, “If I’m going to say ‘yes’ to this, what must I say ‘no’ to?” He quo