“Repetition makes reputation and reputation makes customers.”   Elizabeth Arden Fortune may come knocking, but sometimes the sound is very faint, almost imperceptible.   When someone takes you under their wing, how do you know if that’s where you want to be?   If the bug to start your own business bites, what do you do next? Where can you learn from others’ experience and insights? We’re pleased to welcome the very successful HVAC contractor Hal Smith to the podcast.   Hal shares with us the story of how he started and grew Halco Energy. We learn the ups and downs of growing an HVAC, Plumbing, (and more) contracting business in a mostly rural area of NY State with just 1-2 competitors.   Hal uses straightforward thinking and simple insights to create a business where the goal is to earn customers for life.   We also hear where Hal gains new perspectives and insights including the way he “snacks on learning.”    Hal is a hands-on business operator who knows and communicates with his customers. Hal Smith is founder and owner of HALCO Energy in Phelps, NY servicing Rochester, Ithaca, Syracuse, The Finger Lakes and surrounding areas of upstate NY.   For more info go to: www.HalcoEnergy.com This episode was recorded in December 2019.