Wade Brannon is the President and CEO of Pigtails & Crewcuts. Wade started his career in the operations department at Heavenly Ham with no experience and no manual. Knowing his role was to grow the company, Wade immediately implemented processes that built the brand into a system of over 200 units. Looking for his next venture, Wade came across a single children’s hair salon and bought it out to create a replicable business for franchising in 2004. Since then. Pigtails & Crewcuts has grown to over 50 locations across the nation.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Wade Brannon of Pigtails and Crewcuts [1:49] Josh welcomes Wade to Franchise Euphoria. [2:11] Wade shares about his past experiences that led him to franchising. [8:39] Wade explains the importance of getting your FDD built out so that it appropriately defines the needs of the franchisee and what they can expect from the franchisor. [12:21] In Wade’s opinion, if you focus on your franchisee’s success, overall satisfaction will be higher and you’ll be able to drive success naturally. [14:03] It’s important to know when to expand your support team as a franchisor, and Wade shares when Pigtails and Crewcuts knew to make that call. [17:35] If you want to see what the visual layout of a Pigtails and Crewcuts franchise store looks like, you can visit their website listed below. [18:14] Wade shares that Pigtails and Crewcuts aims to give off a fun and inviting environment. [24:04] The ideal Pigtails and Crewcuts franchisee is someone who is business-minded and has a passion for providing goods and services to their community. [26:15] If you want to learn more about Pigtails and Crewcuts, visit their website listed below. [27:14] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on iTunes.   Mentioned in This Episode: josh@franchiseeuphoria.com www.franchiseeuphoria.com www.indyfranchiselaw.com www.pigtailsandcrewcutsfranchise.com