Deloitte’s annual 2021 Tech Trends report examines how enterprises have adapted to fluctuations, accelerated digital transformation, and overall emerged resilient amidst a year of disruption. Although COVID-19 rendered even the best-laid of January 2020’s plans useless, the crisis has driven change in an important and unexpected way and CIOs are already charting a promising path toward the future. The 12th annual Report discusses the opportunities, strategies, and technologies that will drive confidence in new planning and implementation during the next 18 to 24 months. The 9 trends fall under three categories: The Heart of the Enterprise: Strategy, Engineered; Core Revival; and Supply Unchained focus on the alignment of organizational and technology strategy. These components of the enterprise are complex, but imperative for success, and must work in concert to support each other. A Better Experience, Inside and Out: Bespoke for Billions: Digital Meets Physical and Rebooting the Digital Workplace explore merging digital and physical experiences to drive more value for customers and employees. DEI Tech: Tools for Equity discusses increasingly sophisticated tools to support organizational DE&I, which is the spark that powers innovation. Data: The Art of the Possible: As enterprises move further towards automation, human capacity can be augmented at scale. MLOps: Industrialized AI; Machine Data Revolution: Feeding the Machine; and Zero Trust: Never Trust, Always Verify represent three specific opportunities for enterprises to realize more value through industrialization. Scott Buchholz Emerging Technologies Research Director and Government and Public Services CTO at Deloitte Consulting, joins me on the podcast to discuss this year’s Trends!