Energetic, opinionated and very entertaining, David is the author of Why Customers Leave and How to Win Them Back as well as a keynote speaker and business consultant. He is happy to talk about dramatically changing customer expectations and the biggest mistakes companies make in designing and delivering their customer interactions.Best of all, David Avrin offers a unique perspective, the customer’s perspective and tangible takeaways. He is a “pro’s pro” with hundreds of media appearances, multiple business books and a very comfortable and confident approach to conversation. Find out more about David at: www.davidavrin.comwww.livelifedriven.com