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Best Buy Is Reimagining Retail

Best Buy Is Reimagining Retail

FromLeadership Next


Best Buy Is Reimagining Retail

FromLeadership Next

ratings:
Length:
26 minutes
Released:
Jul 27, 2021
Format:
Podcast episode

Description

When the COVID pandemic hit, Best Buy turned all of its stores into curbside service only - in the span of just 48 hours. And while stores have since reopened, many changes made as a result of the global crisis are here to stay. CEO Corie Barry tells Leadership Next how Best Buy has rethought using its stores, connecting with customers and best utilizing employee skills. And what about business itself? Will the outsize demand we saw for tech products eventually wane? Barry's answer may surprise you. Also in this episode: Best Buy's efforts to retain women employees, its focus on cybersecurity, and why being CEO "is not a job you do by yourself."
Released:
Jul 27, 2021
Format:
Podcast episode

Titles in the series (100)

Something big is happening in the world of business. CEOs increasingly say their jobs have become less about giving orders, more about inspiring, motivating, setting a north star. They are taking the lead on big issues like climate change, worker retraining, and diversity and inclusion. They are under pressure from employees, customers and investors not just to turn a profit, but to prove they are doing good in the world. And in the process, they are fundamentally redefining the relationship between business and society. Join Fortune CEO Alan Murray and Senior Editor Ellen McGirt as they probe the best of these leaders for insight into what they're doing, why they're doing it, and what impact it is having.