While technology such as instant messaging and videoconferencing have driven digital productivity, leaders and managers are struggling to effectively communicate with their teams using these tools. Entrepreneur Joe Freed joins the Gartner Talent Angle to share how technologies will reduce cognitive load and enhance culture initiatives. He also shares seven markers of digital interactions to assess the health of your organizational culture in the hybrid world. Joe Freed is the Co-founder and CEO of Cultivate, a technology company providing a leadership development platform for the digital workforce. He has led several startups focused on online learning and HR technology, and lectures at UC Berkeley Extension. *This episode is an excerpt taken from our 2021 interview.