In this episode of the HR Leaders Podcast we are joined by Claire Renaud, Global Leadership Consulting Director at Dell Technologies.Episode highlights[01:21] - How Dell is using technology to support their leaders[03:48] - What was HR's role in this, how did they navigate the change?[05:46] - Give us an idea of the key challenges your leaders are experiencing at the moment[09:03] - Work from home is not new to Dell, did this help during a lockdown?[10:11] - What are some of the best practices for an effective work from home policy?[13:18] - How are you supporting your employees working from home[14:13] - What have you learned from your data regarding engagement during the lockdown[15:22] - How have current events affected you personally?[19:02] - How are you currently communicating new products and services internally?[22:05] - Why do you refer to your employees as customers?[24:22] - What does this system look like?[28:37] - How are you harnessing the data you collect from these tools?[31:03] - Their focus on automation[32:43] - What's kept Claire engaged at Dell over the yearsIf you enjoyed the podcast be sure to subscribe for more content like this. www.hrdleaders.com/podcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.