In this episode of the HR Leaders Podcast we are joined by Jeri Lynn Wilson, TA Operations Leader at Delta Air Lines.Episode highlights[01:19] - Jeri Lynn's journey into Delta Air Lines[02:30] - A look at Delta's 12-year-old legacy system[03:54] - Leaving a lasting impression on employees and customers[03:39] - What were some of your requirements when searching for an ATS system?[06:53] - Why we need to avoid getting distracted by shiny tools for problems you never had[07:28] - Why Avature was Delta Air Lines supplier of choice[08:35] - Has the change been well received?[09:52] - What has been the biggest challenge during the transition?[12:55] - How Delta Air Lines is using technology to redeploy it's workforce[18:00] - What does the communication plan look like for the rollout?[18:52] - What can you measure now that you weren't able to before?[21:28] - Has this new system freed up more time for you and your team?[25:11] - Advice for others looking to transitionIf you enjoyed the podcast be sure to subscribe for more content like this. www.hrdleaders.com/podcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.