In this episode of the HR Leaders podcast I'm joined by my guest Karoline Raets, Chief People Officer at Itiviti.Episode highlights[01:10] - What does the return to work look like at Itiviti?[05:28] - How are you staying up to date with COVID rules in each location?[07:19] - How are you aiding the return to work and what changes can employees expect?[09:27] - Karoline's unconventional journey into HR[13:10] - Converting back-office HR to a front-facing function[15:59] - How did the HR team react to your new role?[17:26] - How Karoline's vulnerability and supportive team led to her success[19:10] - Advice for others looking to start a role in HR[20:18] - Qualifications or experience: what's more important?[22:05] - How Karoline's focus changed with the acquisition[24:39] - Karoline's hopes for new and better systems from the acquisition[26:35] - How Karoline built the system she needed but not without challenges[30:28] - What was the personal impact of laying off employees early in your career?[36:06] - How did your previous experience in business help you in your role as a CHRO?[38:57] - HR Leaders Quick Fire Round[45:10] - Karoline's parting advice for youEnjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.