In this episode of the HR Leaders podcast I'm joined by, Alain Hunkins, Best-Selling Author, Speaker, Leadership Expert.Episode highlights[04:22] - What was the inspiration behind the book?[06:34] - We’re up surprised by your findings?[09:50] - Why we need to avoid small oven thinking[13:07] - Secret 1 - Connection[14:20] - Key themes that inhibit leaders ability to be empathic[16:20] - How “listening with purpose” can help us be more empathic[17:59] - What is the superhero myth?[19:24] - A great example of using empathy to unlock the true story[25:01] - Secret 2 - Communication [26:03] - Achieve effective communication with the 3 rings method[27:17] - Ask for a receipt to help clarify communication[33:48] - Secret 3 - Collaboration[36:00] - Why having equal airtime leads to high performing teams  Enjoying our content? Access the shows resources and get access to future episodes first by Subscribing to HR Leaders: www.hrdleaders.com/podcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.