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CX versus UX: What’s the difference, and why does it matter?

CX versus UX: What’s the difference, and why does it matter?

FromUX Design Huddle


CX versus UX: What’s the difference, and why does it matter?

FromUX Design Huddle

ratings:
Length:
21 minutes
Released:
Jun 10, 2019
Format:
Podcast episode

Description

User experience (UX) is all aspects of the end user’s interaction with the company, its services, and its products. Customer Experience (CX) is how customers perceive their interactions with your company. In this ep we discuss the difference and why they matter more than ever. 

Join the Design Huddle community and follow us Instagram at @Ryan.Warrender& @BrandonGroce. 
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The opinions stated here are our own, not those of our companies.
Released:
Jun 10, 2019
Format:
Podcast episode

Titles in the series (97)

Design Huddle is a top-rated tech and design podcast. Each week step the hosts step inside the minds of creative professionals from a variety of design disciplines. They explore how design impacts our everyday lives, discuss new trends, and explore how we can create better products and brands. ➡️ YouTube: https://www.youtube.com/channel/UCO5QaMfK3bQ3YfhTL7pCXKg ➡️ Subscribe to the podcast: https://anchor.fm/designhuddle #UXDesign #UXCareers #DesignLife #Tech The opinions expressed are solely our own and do not express the views of our employer.