31 min listen
22: “Right problem, right solution, done right”—The Vanguard of User Research (ft. Jen Cardello)
FromFinding Our Way
22: “Right problem, right solution, done right”—The Vanguard of User Research (ft. Jen Cardello)
FromFinding Our Way
ratings:
Length:
49 minutes
Released:
Nov 17, 2020
Format:
Podcast episode
Description
In which Peter and Jesse talk to Jen Cardello, head of UX Research at Fidelity Investments, about her team's uncommon organization structure (within an independent insights team, peered with Market Research, Analytics, and Behavioral Economics), and the tools they use to make sure they're focused on the right problem, with the right solution, done right.
Released:
Nov 17, 2020
Format:
Podcast episode
Titles in the series (46)
6: Defining Your Charter, Part 2: The How: In which we break down the components of a team charter, and the ways it helps design leaders, particularly with people matters of recruiting, hiring, and retention. by Finding Our Way