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Decoded: How to Buy Software Well: The Digital Commerce Software Conundrum

Decoded: How to Buy Software Well: The Digital Commerce Software Conundrum

FromFuture Commerce Podcast: eCommerce, DTC and Retail Strategy


Decoded: How to Buy Software Well: The Digital Commerce Software Conundrum

FromFuture Commerce Podcast: eCommerce, DTC and Retail Strategy

ratings:
Length:
25 minutes
Released:
Jun 28, 2022
Format:
Podcast episode

Description

Keeping up with the Jonses isn’t just for your neighbors next door, it’s everywhere in eCommerce businesses. Companies buy software based on what they see others in their industry purchasing. Formal RFP processes create a lengthy and expensive buying process, so eCommerce companies are more open today than ever before to the idea of composable commerce. In Episode 5 of Decoded, Phillip & Boris discuss how to purchase digital software well and some key considerations in decision making. Listen Now!Keeping up with the JonesesThere have always been and will always be fads and fashions driving purchases. This is no different when it comes to companies purchasing software.Companies tend to copy purchasing patterns when they see their peers and competitors successfully implementing software.B2B Sales are irrational. The buyer of the software is rarely, if ever, the user of the software. How can B2B companies take the irrationality out of this process?Business owners need to look at an issue in their business and ask themselves if they should be involved in the decision making process for purchasing specific software and to what degree they should be involved. - BorisIf you want to extract value out of a software purchase, the people who will actually be using the software should be involved in some manner in the buying process.Be very explicit and specific about the problems your business is trying to solve. Don’t just buy software.You want to aim for a long-term relationship with your software. Try before you buy is a MUST in order to build sustainable processes.Examining the RFP cycle: by its very nature, the RFP introduces risk, despite its sole purpose being to mitigate it. - PhillipWhat do we mean by “scalability?” An enterprise software isn’t scalable in the same way that Shopify is, nor should it be. They’re two different products solving for two different issues. It’s better to ask what the approach to scalability is.“The SaaSification of the industry is actually leading to many developers losing skills.” - BorisAssociated Links:Learn more about Boris Lokschin and SprykerCheck out Episode 1 of Decoded on the Developer to Consumer!Check out Episode 2 of Decoded on our new composable world!Check out Episode 3 of Decoded on Social Commerce!Check out Episode 4 of Decoded on High-Complexity vs. High-Commodity environments.Have any questions or comments about the show? Let us know on Futurecommerce.fm, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!
Released:
Jun 28, 2022
Format:
Podcast episode

Titles in the series (100)

Are you looking for eCommerce insights, strategy, or operational advice for your eCommerce business? Future Commerce is the leading podcast for founders and operators alike who aren't looking for the next conversion rate optimization tip or how to execute a playbook. It's for those who yearn for something deeper than CRO and PPC. Each week our hosts Phillip Jackson and Brian Lange ask hard questions to founders and executives at successful brands and how they turned their 'making money online' approach into a thriving business. Weekly essays, blogs, show notes, full transcripts, and quarterly market research reports are available at https://futurecommerce.fm