Can play and delight be an afterthought? Or must they be integral to a product from day one? Our guest today is Richard Ward, chief design officer at Otter.ai. You'll learn how to balance designing for delight and utility, how to bring joy to product users, ways to get design inspiration, and more.Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Podcasts.Show NotesOtter.ai — Richard’s place of workFrog Design, MetaLab — famous design agenciesDonut, Bonusly — examples of playful toolsEpisode 91: Meaningful Motion in UX with Adrian ZumbrunnenPitch — a presentation design toolDribble, Product Hunt, Design Sprint Kit — resources for design inspirationOutline — Google’s tool for VPNPage Flows — a collection of UX flowsRetool — a tool for quickly building internal toolsCareers at Otter.aiOtter.ai free trialToday’s SponsorThis episode is brought to you by InVision. When collaboration thrives, work becomes more inclusive, creative and impactful. Whether it’s strategic plans or spontaneous brainstorms, InVision brings all your people, tools, and ideas together in one real-time collaborative workspace. InVision makes it easy for teams to connect, align, and do incredible work–together. Try it for free at invisionapp.com/go/uibreakfast.Interested in sponsoring an episode? Learn more here.Leave a ReviewReviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here’s how.