And welcome to another episode of Passive Real Estate Investing. I'm your host, Marco Santarelli, and you know, on today's episode, I am going to do something a little bit differently. You know, there's a quote, it says “The first step in getting an answer is being brave enough to ask a question.” And, you know, with that, I got thinking we've got six investment counselors here who talk to investors literally on a daily basis. And I'm sure there is a lot of questions that are common, but each investment counselor has a different experience with every client that we work with. Plus every investor client that we work with is very unique. Not everybody has the same situation, they have different scenarios, they have different locations, different interests, different investment goals, different amounts of investment, capital, different credit profiles, different concerns, certainly different levels of experience and knowledge, and understanding.

Some of them are very new. We refer to them lovingly as newbies, and some of them are seasoned, very experienced. I'll refer to them as seasoned or professional. And so we've got every shade of gray in between. And with that, I got thinking, well, why not, you know, have a conversation with one or more of our investment counselors here and ask them what are the most common questions that they get asked by their investor clients.

 

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And so with me today, I have one of our investment counselors here, Melissa. So Melissa, welcome to the show.

Hey Marco. Thanks for having me.

It's great. Having you back on, it's been a number of years since you've actually been on the show. So I think we're long overdue. So welcome back.

Thank you. I agree with that.

Yeah, good stuff. So, you know, what I thought we would do today is kind of break the, uh, investors journey from getting started to post-closing and I broke it down into seven categories from getting started to, you know, whatever is related to the post-close. And if we take those seven sections, I'm just gonna go through them one at a time with you and ask you what is at least one of the most common questions you get asked related to that particular area. So you ready to go with that? I'm ready to go. Cool. Okay. Well, every investor starts at the beginning and I just refer to that as getting started. And that doesn't necessarily mean that it's their first investment property. They may already have 5, 10, 15, 20, or more properties, but they're getting started with the next purchase. And so this is going to be a broad question, but what is the most common question you get asked in general when it comes to getting started? This is before you even have a conversation about markets or even working with us, what are those getting started? Common questions that you get.

Yeah. Good question. Like you said, there's a lot of questions that people have and depending on what their experiences and where they're coming in and how new they are, I would say generally the questions that people want to know about is everything from how do I read a proforma? How do I know if a return is good? What is a good return? And of course that leads down a big rabbit hole because there's so many different strategies for so many different people, you know, what they're trying to get to and what their end goal is. And that's what my job is, is to help investors kind of narrow that down and kind of figure out what makes sense for them. So definitely reading a proforma, understanding the numbers is probably a big one. And then, you know, down the line to financing and everything else that you mentioned.

Okay. So when you first get on a call with someone,