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Oracle’s Catherine Blackmore on the evolution of customer success

Oracle’s Catherine Blackmore on the evolution of customer success

FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom


Oracle’s Catherine Blackmore on the evolution of customer success

FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

ratings:
Length:
26 minutes
Released:
Apr 7, 2022
Format:
Podcast episode

Description

This week we're joined by Oracle's GVP of Customer Success & Renewals Catherine Blackmore for a discussion on the purpose of customer success and how to evolve the role to meet customers’ needs every step of the way.You'll find a transcript of the show here: https://www.intercom.com/blog/podcasts/oracles-catherine-blackmore-on-the-evolution-of-customer-success/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Released:
Apr 7, 2022
Format:
Podcast episode

Titles in the series (100)

On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.