Jillian Squires (Phoenix Comic Con) joins us to talk:
The task of managing 75,000 attendees
Leveraging enthusiastic volunteers
Negotiations with Actors, Vendors and The City of Phoenix
The non-stop planning of an event this size
Setting up appearances years in advance
Managing growth vs. reducing user experience
Maintaining reliability with vendors
The ABSOLUTE need to be accessible to your audience, meaning… GET OFF YOUR PHONE!!!
The management of literally HUNDERED OF TONS of product on a daily basis
Big mistakes at this year’s convention and how that’s a GOOD thing
Software and Systems, finding them, adjusting them and knowing when they need to be replaced
How Jimmy Johns used a horrible situation to generate lifelong customers
Accommodating talent requests, travel, limos and a cold diet coke at the snap of a finger
The benefits of having a CIA agent on staff
PS: Leonard Nimoy was apparently awesome

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