Cathy MacDonald’s is a former police Crisis Negotiator. Her calm voice and capacity to listen have saved lives. She’s sat on the edge of many high places persuading the troubled to chose life over death.  Since leaving the Scottish Police, Cathy has built a successful communications business, Art of Communication.Warning: This episode contains references to suicide. For information on organisations offering mental health support, please contact:The Samaritans 24/7 crisis helpline: 116 123Papyrus Helpline for under 35’s: 0800 068 4141Calm: Campaign Against Living Miserably Helpline: 0800 58 58 58SOBS: Survivors of Bereavement by Suicide Helpline: 0300 111 5065 Produced by Georgie Vestey and Kate McAll with original music by John Biddle. And finally … if you’ve found this episode interesting and want to support the show, I’d love you to share it using the icons below. You will help raise the profile of these extraordinary people who are way too modest to promote themselves.