“Specialist officers are supporting the family at this time” is a chilling phrase. Lou Pye explains why.As a former Police Family Liaison Officer, Lou talks about her role in supporting families after a traumatic death, the surprising reactions she’s witnessed, and why her “parking face” is never far away.Produced by Georgie Vestey with original music by John Biddle. And finally … if you have enjoyed this episode, I'd love you to share it either with colleagues or rate it on your favorite podcast app. It really helps us to find new listeners.