Over the past several decades, we have witnessed many changes in the way that we do things. Catalogs are mostly things of the past, as are phone books, a crew of phone operators and a variety of other services that we may often take for granted today. Each of those transformations, however have gone through their share of growing pains to bring us where we are today and truth be told, there’s still plenty of room for improvement. For this episode, Matt Heusser and Michael Larsen welcome Shachar Schiff and Gerie Owen to talk about the benefits of digital transformations, where things have gone well, where things have gone not so well and a few surprises along the way. In addition, they discuss the continuous nature of digital transformation and the software testers unique role in that process: