23 min listen
How Responsiveness Can Improve Your Marketing ROI w/ Cathy Karabetsos
How Responsiveness Can Improve Your Marketing ROI w/ Cathy Karabetsos
ratings:
Length:
23 minutes
Released:
Oct 21, 2019
Format:
Podcast episode
Description
Cathy Karabetsos is the founder of QCSS, an industry leading US based call center that helps businesses to manage both inbound and outbound customer engagement. Her company has been ranked by Inc Magazine as one of the fastest growing companies in America. She is also a mother of 7 and the host of "The Go Big or Go Broke" podcast. During our interview we discuss: - Cathy shares how and why she started her entrepreneurial journey - She shares one skill she has that has had a huge impact on your business. - Cathy then shares one thing she really sucks at, that most people would never know about. - The importance of RESPONSIVENESS when it comes to getting a better ROI on your marketing dollars. - How call centers can help improve the ROI and overall customer experience. - We talk about the importance of following up with leads quickly. - Cathy shares a few examples of how call center can enhance your marketing, customer service and overall customer experience. - She shares the top strategies that QCSS uses to get new call center clients. - Cathy shares her favorite growth tool/software. - She recommend one of her favorite books to the audience. Cathy's websites: www.QCSSinc.com www.CathyKarabetsos.com Connect w/ Cathy on LinkedIn ——————————— If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you never miss an episode. Connect with Dennis Brown AskDennisBrown.com LinkedIn Twitter Instagram [Free Giveaways]
Released:
Oct 21, 2019
Format:
Podcast episode
Titles in the series (100)
E8 - How to Turn $100 Contact Marketing Idea into a 7 Figure Business with Stu Heinecke: Plus lots of other bold and interesting example of how to get a meeting with anyone! by Growth Experts with Dennis Brown