Reliable insights for policy makers. Two guests join the podcast to talk about best practices in local government communications, using social media and finding better ways to measure resident opinion. Lisa Holder is the Communications Officer for the City of Sanford, Florida and shared her approach to keeping residents informed. Rachel Rembrandt the Head of Customer Success for ZenCity shared how their platform uses artificial intelligence and data from different social media platforms to gather insights for policy makers.  Host: Javon Davis