France Hoang has some pretty amazing credentials. France is a serial entrepreneur trading in everything from jets to law firms to coworking space to technology for nonprofits. So you may be asking, “Why is this for-profit guy on a nonprofit podcast?” The answer is simple: This West Point grad, Army Ranger and serial entrepreneur understands how to build and strengthen organizational culture better than anyone else. He’s led teams in combat, on peace keeping missions, in the office and the board room. Oh yeah, and he also founded a company called boodleAI to help nonprofit supporters data mine their own social media and fundraise better. *****Timestamped Highlights***** (2:58) France explains why he went directly from West Point to Ranger School (3:35) The leadership skills France learned at West Point and Ranger School (11:18) How to develop culture-building experiences for your nonprofit team members (13:00) The importance of allowing team members to make mistakes (17:26) How to “hire right” for culture fit and soft skills (22:58) Why every hire is critically important for your small team (23:55) Why candidates applying to join your staff should  speak with others on the team (29:12) The founding story of BoodleAI (29:45) Do you know what Boodle is? France explains this West Point term (30:30) How France knows an applicant is a good fit to work at BoodleAI (31:45) How BoodleAI resolves your fundraising pain points