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Make Your Marketing Message About Your Clients - RD188

Make Your Marketing Message About Your Clients - RD188

FromResourceful Designer: Strategies for running a graphic design business


Make Your Marketing Message About Your Clients - RD188

FromResourceful Designer: Strategies for running a graphic design business

ratings:
Length:
21 minutes
Released:
Oct 28, 2019
Format:
Podcast episode

Description

Less about you and more about your clients. Graphic and web designers tend to have visually striking websites. However, where they excel in visuals and usability, they often lack in their marketing message. A lot of designers don’t know how to market themselves properly. Have you ever heard the statement, “The best marketing in the world can’t help a bad product?” The same is true of the opposite. Bad marketing can harm a great product or service. That’s what many designers are doing to themselves — bad marketing. Flip your marketing message. Want to know a secret? Clients don’t care about you; they don’t care where you got your education; they don’t care what awards you’ve won; they don’t care what big-name clients you’ve worked with before; they don’t care about your processes and procedures. What the client cares about is whether or not you can help them with their problem. As a designer, you’re a problem solver, and that’s all the client cares about, whether or not you can come up with a solution to whatever problem they are currently facing. No business person wakes up in the morning, thinking, “I want to hire a designer today.” What they actually think is, “I need a logo, or website, or marketing material, etc. for my new business, and to get that, I’ll have to hire a designer today.” It's the end product that will help their business that's important to them, not the designer. They don’t care about you. They care about whether or not you can provide what they need. When it comes to their marketing message, a lot of designers are not putting the client’s needs first and foremost in their marketing. So what’s the trick? Stop talking about yourself and start talking about the client when promoting your services. Put your clients' needs first. It all comes down to your wording. Let me give you two hypothetical examples. Designer #1has this statement on their home page. “Need a designer? I’m an award-winning designer with over 15 years experience and I would love to work with you. If you would like to diacuss your project, please schedule a time via my contact form.” Designer #1's statement is all about themself. There’s no incentive for the client to hire them. The client may be impressed by the credentials. But there’s nothing in the statement telling the client what’s in it for them. Designer #1 delivered a very brief resume for the client to contemplate. Almost as if they were applying for a job position instead of being a professional business for hire. But if we reworded the same message? Designer #2  “Do you have an idea that requires a designer? You’ve come to the right place. For over 15 years I’ve been helping people just like you with their creative needs. I look forward to working with you on your design project. Please let me know the best time for us to discuss your project via my contact form." Do you see the difference? Let’s dissect both statements from a client’s point of view. Opening statement: Designer #1“Need a designer?” Designer #2“Do you have an idea that requires a designer?” Remember, a client never needs a designer, what they need is something designed, and someone to do it for them. The design itself is more important to the client than the designer. So Designer #2 wins the opening statement because they appeal to the actual needs of the client. They talk about the problem. The body: Designer #1“I’m an award-winning designer with over 15 years experience, and I would love to work with you.” Designer #2“You’ve come to the right place. For over 15 years, I’ve been helping people just like you with their creative needs. And I look forward to working with you on your design project." Once again, Designer #1 is talking about themself, whereas Designer #2 is saying the same thing but from the point of view that takes the client's needs into account. Closing statement: Designer #1“If you would like to discuss your project, please schedule a time via my contact form.” Designer #2“Please let me know t
Released:
Oct 28, 2019
Format:
Podcast episode

Titles in the series (100)

Offering resources to help streamline your home based graphic design and web design business so you can get back to what you do best… Designing!