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Customer Service Lessons from a Waiter

Customer Service Lessons from a Waiter

FromCreating Disney Magic


Customer Service Lessons from a Waiter

FromCreating Disney Magic

ratings:
Length:
14 minutes
Released:
Dec 1, 2015
Format:
Podcast episode

Description

Lee Cockerell got his start in the hospitality industry as a banquet waiter. In this episode of Creating Disney Magic, Lee shares customer service lessons he learned as a waiter. 
Lee explains how customer service lessons from the food service industry can be applied to any job. 
Lee also offers some tips on improving service to anyone who works as a waiter or waitress. 
Join Lee Cockerell and Jody Maberry on the new Creating Disney Magic Podcast Facebook Page. 
Find out more about Lee's upcoming Time Management Magic course here. 
Released:
Dec 1, 2015
Format:
Podcast episode

Titles in the series (100)

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.