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Maintaning Employee Morale

Maintaning Employee Morale

FromCreating Disney Magic


Maintaning Employee Morale

FromCreating Disney Magic

ratings:
Length:
13 minutes
Released:
Apr 26, 2016
Format:
Podcast episode

Description

It is common to wonder how to motivate employees and maintain
high morale. But the truth is, you don't motivate people. People
motivate themselves. Your job is to create a culture where people
are excited. When people are excited about the work they do, they
inspire themselves.
Your job is to create a culture where people are excited. When
people are excited about the work they do, they inspire
themselves.
Cast members have to be committed to working at Disney. There is
not room in their role in the show to be rude, to not be nice, or
to not go out of your way to help somebody.
If you notice an employee is not motivated or having
trouble, it is a leader's responsibility to find out why and try to
help them. Discipline and empathy are important traits for leaders.
 Good leaders create a trusting culture.
Released:
Apr 26, 2016
Format:
Podcast episode

Titles in the series (100)

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.