Matt Griffin shows us how empathy and sensitivity to the world around us is the key to great design. He teaches us how as a leader, the worst decision is no decision. He explains how hands are his most invincible UX resource or tool. He also inspires us starting out to take 'every damn opportunity we can get'. Secret Identity (4:46) Origin Story (7:18) Bearded Closing its Doors (17:04) Biggest Failure (31:45) Awkward Testing Story (43:21) Design Superpower (45:44) Design Kryptonite (46:54) UX Superhero Name (50:07) Fights for Users (51:48) Habit of Success (63:25) Invincible Resource (65:22) Recommended Book (70:54) Best Advice (78:12) Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/041 This episode is brought to you by Adobe, makers of XD. Try it free at userdefenders.com/xd Get your FREE audiobook from Audible at userdefenders.com/freebook. No commitment. Cancel in 30 days, and you won't be charged. The book is still yours to keep.