Laura Klein shows us how User Experience happens whether we design it intentionally or not. She paints a picture of what the the future of UX Design looks like. She teaches us if we’re too close to a project, we ought to step back and let others do the research. She also uses a really effective medical analogy to remind us of the value of specialization. Secret Identity (5:44) Origin Story (10:56) Where is Design Going? (16:04) Do Titles Matter? (24:50) It Just Works? (29:20) Is Everyone a Designer? (32:56) What Drew you to User Research? (39:16) Awkward Testing Story (44:44) Listener Question? (49:58) Habit of Success (55:42) Invincible Resource (59:24) Recommended Book (63:00) Best Advice (65:30) Contact Info (68:55) Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/043 This episode is brought to you by Adobe, makers of XD. Try it free at userdefenders.com/xd Get your FREE audiobook from Audible at userdefenders.com/freebook. No commitment. Cancel in 30 days, and you won't be charged. The book is still yours to keep.