Case 10-5411 Veterans Administration

By Carol Mulhern

I, Carol Mulhern, am the author of this book and currently employed at the Veterans Medical Center. I maintain an administrative position and am always thoughtful of others whatever their disposition is. This memoir, entitled Case #5411 Veterans Administration, in its entirety, is of true case events, with fictitious names, additionally only showing first names. The wonderful attorneys and judge's names handling this case are factual.

• Language: English
• Publisher: Christian Faith Publishing, Inc.
• Release date: Jun 20, 2017
• ISBN: 9781635756715

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Case #10-5411

Veterans Administration

Carol Mulhern

ISBN 978-1-63575-670-8 (Paperback)

ISBN 978-1-63575-671-5 (Digital)

Copyright © 2017 by Carol Mulhern

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods without the prior written permission of the publisher. For permission requests, solicit the publisher via the address below.

Christian Faith Publishing, Inc.

296 Chestnut Street

Meadville, PA 16335

www.christianfaithpublishing.com

Printed in the United States of America

Preface

This story is a true case at the Philadelphia Eastern District Court. Some of the names have been changed.

I currently work at the VA under a more peaceful environment. This memoir demonstrates myself working at the Veterans Administration trying to get ahead in my career, while FHAS managers were untruthful, harassing, discriminatory, and in violation of the law.

I have always maintained a professional, honest, and friendly manner to all veterans, VA staff, and public. I am appreciative to have the opportunity to work at the VA medical center and always want to have great job performances and opportunities. Veterans do come first, but for some VA managers, their paycheck comes first, not the veterans.

While this biography indicates less than detailed information of me working from June 1990 as a file clerk to medical support assistant supervisor in 2005, relationships with Financial Health Administrative Management Service became embroiled with harassment, deceit, and malicious actions in 2003 to 2005.

Most businesses and government agencies like to believe they are immune from deceptive practices, but they are not. People are very clever accomplishing fraud and deceptive practices for various reasons. We as honest, diplomatic, trustworthy people develop great relationships and do not want to believe someone we initially like and trust may have a selfish discriminatory ulterior motive toward us at work. These deceptive people are more than likely only interested in what’s good for them and not what is good for business or government work. As the book illustrates, there are more deceitful people at the workplace than we choose to believe. I found some VA officials are good at holding the illusion of being loyal, good managers without their malicious behaviors ever questioned.

This story speaks and shows my experience working with VA managers that want to get ahead in their careers at veterans, coworkers, clients, and agency’s expense. Unfortunately, some of these people get away with it. Throwing other colleagues under the bus can be a regular sport for some.

June1990, I was a single mother of two young girls when I became employed at the Coatesville VAMC. Amy Talley is my oldest daughter, and Kimberly Talley is my youngest daughter. My ex-husband was into alcohol, drugs, anything he could get his hands on to get a buzz or high.

He was also very abusive. He didn’t really spend time as a family—he was too busy running around at night, doing drugs, picking up whores, drinking, and God knows other bad things. He behaved with little or no manners. He was always excessively cursing and yelling. I admit, when I married him, I was a young age of nineteen and did not know him too well. He also did well keeping his drug abuse and excessive cursing under wraps until after we were married. I don’t want to go in further details of how that very sad story went, but I will end by saying I divorced him in 1988. My current name at this time was Carol Talley. I kept my married name until my children became adults, then I went back to by maiden name Carol Mulhern.

My girls and I lived in a two-bedroom apartment in Coatesville, Pennsylvania , which was very nice. I was then thirty-two years old. My ambition was to work hard, build better self-esteem so I could be a better person and provider for my daughters.

The Coatesville Veterans Medical Center is centered on top of a hill located off of Blackhorse Hill Road, Coatesville, Pennsylvania. I was employed as a file clerk in the medical records department, working with three other employees, two men and one younger female. This job kept me very busy filing, answering phones pulling outpatient records for veteran clinic appointments, and making copies of veterans’ records per their release of information request. During this time you were able to smoke in the buildings and the supervisor at the time was Joe who chained smoked. His office was adjacent to where we the file clerks worked. Every now and then, he would come in to see what we were all doing and give us additional work requested from other department areas. Most the time you would see him doing paperwork and smoking.

The VAMC had great programs, such as 7A & 7B homeless doms; 8A & 8B posttraumatic stress disorder Doms; 39A & 39B substance-abuse treatment units; 59B, 138A & 138B nursing homes; and 58A & 58B psychiatric units.

I was thirty-two years old when I started working for the medical center and felt fortunate to have a job there. The government gave us very good benefits. After several years working in the medical records department, I put in for and received another position as a medical support assistant on 58B psychiatric unit. Unfortunately, at this time the supervisor, Joe, whom I was previously working work for, suffered some abdominal pain and later passed from cancer. I’m a firm believer on in taking in only what is good for you. Cigarettes are a very harmful addiction and, I believe, most difficult to quit. Everyone who smokes should find their special way of quitting. It is difficult enough to experience the aging process without adding possible health problems that comes from smoking tobacco. People need to find better ways to relax and enjoy themselves without putting harmful toxicants’ into their bodies that will most likely cause them future health problems.

Upon being promoted to medical-support assistant on 58B, I found the psychiatric unit enlightening with the various veterans’ mental health problems and the staff treating them. Every staff member I met on the unit showed great interest on every veteran on the unit. The support of all of these individual veterans was amazing. There was staff to address every individual veteran’s diagnosis. I enjoyed watching the staff members taking care of all of the veteran’s mental needs and myself assisting with all of their administration needs. It is a pleasure to financially, mentally, and medically serve the veterans, who did a great service for our country.

These veterans with multiple problems on the unit would be very interesting to talk with, as