Understanding the Basics of VIP Management: Blending Theory and Practice
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VIP Management is interdisciplinary. Patrick Ibembe chose Public Administration as his host discipline thereby negating my favorite International Relations. Ibembe shows complete mastery of VIP Management as his area of academic inquiry. In addition, he demonstrates that he has systematically investigated, studied and documented key issues and challenges that characterize VIP Management. The ease with which Ibembe combines Theory and Practice is phenomenal. As his Primary Phd Supervisor, I am happy that he has ultimately added to new knowledge in his sphere of expertise. In the course of my supervision of Ibembe, he was promoted to the rank of SPECIAL PRESIDENTIAL ASSISTANT (equivalent to a Minister of State) in the Government of Uganda precedence list, I found this well deserving.
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Understanding the Basics of VIP Management - Patrick Ibembe
Understanding the Basics of VIP Management
Blending Theory and Practice
Patrick Ibembe
July 2016 1st Edition
Contents
Foreword iv
Dedication v
Preface vi
1.0 Background 1
2.0 The Concept of Management & VIPs 3
3.0 Justification of the Guide 5
4.0 Order of Precedence in the Republic of Uganda 7
5.0 Categorization of VIPs & Titles given to VIP Managers 14
6.0 VIP Manager & Planning 18
7.0 VIP Manager & Diary tracking 20
8.0 VIP Manager and time management 24
9.0 VIP Manager and making sacrifices for the VIP 27
10.0 VIP Manager and their multi skilled detail 29
11.0 VIP Manager and being principled 31
12.0 VIP Manager and Corruption 32
13.0 The VIP Manager as an information broker 33
14.0 VIP Manager and familiarity with a multitude of cultures 34
15.0 VIP manger and teaching skills 36
16.0 VIP manager and delegating effectively 38
17.0 VIP Manager and cultural fit 41
18.0 VIP Manager and Palace Politics 43
19.0 Palaces and their Animals 44
20.0 Bridges and gatekeepers in VIP establishment 46
21.0 VIP Manager and pleasing the VIP in the palace 47
22.0 VIP Managers and Project management (PM) Skills 49
23.0 VIP Manager and Propaganda 51
24.0 VIP Manager and ability to command respect 52
25.0 VIP Manager and Legal Framework 53
26.0 VIP Manager and Job Satisfaction 55
27.0 Managing VIPs in Hotels 67
28.0 Managing VIPs in Cars 68
29.0 Managing VIPs in their Offices 69
30.0 VIP Manager and Branding 70
31.0 Gains – Social Entrepreneurial Projects 71
32.0 VIP Manager and VIPs Mission Statements 75
33.0 VIP Manager and Emotional Intelligence 76
34.0 VIP Manager and Differential Psychology 77
35.0 VIPs background 78
36.0 VIP Manager and Trust 80
37.0 VIP Manager and Communication 81
38.0 VIP Manager and negotiation skills 89
39.0 VIP Manager and listening actively 92
40.0 VIP Manager on urgent and important assignments 96
41.0 VIP Manager on balancing time and quality 98
42.0 VIP manager and networking 100
43.0 VIP Manager and Customer Care 102
44.0 VIP Manager and Managing VIPs Standards 103
45.0 VIP Manager and travels abroad 104
46.0 VIP manager and planning VIPs internal travels 106
47.0 VIP Manager and managing events 108
48.0 VIP Manager and Scoping Functions 112
49.0 VIP Manager and managing meetings 113
50.0 VIP Manager and following up action areas 115
51.0 VIP Manager and Retentive Memory 116
52.0 VIP Manager and creativity 118
53.0 VIP Manager and appreciation of close protection
principles and practices 119
54.0 Protocol and Etiquete 122
55.0 My journey into VIP management 124
56.0 Life as a personal assistant to Minister for the Presidency 126
57.0 Chief of Staff/Personal Assistant to the Vice President 127
FOREWORD
VIP Management is interdisciplinary. Patrick Ibembe chose Public Administration as his host discipline thereby negating my favorite International Relations.
Ibembe shows complete mastery of VIP Management as his area of academic inquiry. In addition, he demonstrates that he has systematically investigated, studied and documented key issues and challenges that characterize VIP Management.
The ease with which Ibembe combines Theory and Practice is phenomenal.
As his Primary Phd Supervisor, I am happy that he has ultimately added to new knowledge in his sphere of expertise.
In the course of my supervision of Ibembe, he was promoted to the rank of SPECIAL PRESIDENTIAL ASSISTANT (equivalent to a Minister of State) in the Government of Uganda precedence list, I found this well deserving.
––––––––
HENRY D. EGESA (Ph.D)
Dean of Post Graduate School Cavendish University
DEDICATION
This book is dedicated to my entire family, I love you so much. You are the reason why I live and work.
––––––––
PREFACE
VIP Management is an area I had taken for granted before I engaged in academia. To this end, I would like to thank Dr. Henry Egesa who ultimately encouraged me to embark on this publication.
Academic inquiries are always limiting and limited in terms of scope. This leads to many scholars leaving out general information. There may probably be no opportunity to share such knowledge. In addition to my academic Thesis I was encouraged to share residual knowledge in my area of study leading to this book.
For purposes of this work, I would like to thank Mr. John Mitala (Head of Public Service and Secretary to Cabinet) (HPSC), Mrs. Florence Mugasha (Former HPSC). Ambassador Charles Sentongo (Chief of Protocol Government of Uganda), Lt. Col. Stuart Agaba, (Former Aide-de Camp (ADC) to President Y.K.Museveni), and many of my colleagues in civil service.
This work also seeks to standardize terminology and doctrine in the field of VIP management
In the course of my investigations I was given a lot of support. I was shown a lot of interest.
My second edition of Understanding the Basics of VIP Management
, which is coming out soon, details contributions from various stakeholders across the world.
Patrick Ibembe July 2016
1.0 BACKGROUND TO VIP MANAGEMENT
The term VIP has been associated with a rich, diverse etymology and different historical foundations. It is very hard to say exactly where and when the term was coined. The common and widely used initials VIP
stand for very important person/personage/people.
The VIP
definitions of very important personage
and very important person
The common and widely used initials
VIP stand for
very important person/ personage/ people."
have been cited in print in British publications since at least 1933 (Barry Popik, 2012), cited in Entry from April 28, 2012, VIP (Very Important Person).