The Start-Up Entrepreneur: An Emerging Market Experience
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About this ebook
The book discusses the peculiar challenges of running a business in Nigeria. It gives hints on how to handle predatory and corrupt tax officials and regulatory agencies that are inept and how to operate in a regime with very unstable government policies. It advises on how to build a business for success in a chaotic environment and, should failure become inevitable, how to extract maximum value for the owners of the business.
The book draws on the personal experience of the author but also advises on business principles that apply and how to deftly combine street wisdom and textbook precepts. It ends with an advice to the government on what it can do to enable small businesses.
Every aspiring entrepreneur and those struggling with the management of small businesses will benefit from this book.
Olusola Solarin
Sola Solarin is a trained pharmacist with an MBA from the prestigious International Graduate School of Management (IESE) of the University of Navarra in Barcelona, Spain. He started his career in business management in the Nigerian subsidiary of the multinational pharmaceutical company GlaxoWellcome Nigeria Limited in different functional specialties, including sales, marketing, product development, procurement, logistics, and engineering project management. He did a stint as the chief executive officer of a health maintenance organization before leading a team to acquire a pharmaceutical manufacturing company. He has also managed a financial services company and presently runs a consultancy with focus on pharmaceutical regulatory affairs, quality certification, and environmental services consulting. He is also actively involved presently in the setting up of an aviation advisory business.
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The Start-Up Entrepreneur - Olusola Solarin
Chapter 1
Introduction
Nigeria conjures up different images and different emotions in different people. To other Africans, it is a country of very loud or assertive people, depending on their frame of reference. To the world at large, it is a nation of confident, football-loving, aggressive, and friendly people. Nigeria has of late also been defined by article 419 of the Nigerian Criminal Code (the section of the code that deals with advance-fee fraud, and therefore a cognomen for the typical Nigerian email promising you huge wealth for just providing your bank details) and Nollywood (the Nigerian film industry). To the Nigerian himself or herself, it is a place to flee from, a country that is perpetually underperforming and lawless. It is a graveyard of many businesses.
But the reality is slightly different. My consulting business frequently reports on the Nigerian business environment, and despite the angry rhetoric you hear from Nigerians on a daily basis, there are certain facts you can’t ignore. Up to 2014, Nigeria was consistently in the top ten fastest growing economies for eight years. It has a resilient economy and was barely fazed by the global meltdown of 2008. The management of the headwind caused by the global economic meltdown of that year was helped by a comfortable foreign reserve, huge savings in what is called its excess crude account (ECA), and a competent economic management team. The country has also been fairly rewarded with a consistent above-average grade by the rating agencies and with good pricing of the country’s foreign bond.
Nigeria returns some of the highest profit margins to businesses in construction, oil and gas, telecommunications, and financial services.
The infrastructure of Nigeria, however, makes businesses with no protection against foreign competition very weak, and such businesses record very high mortality.
While studying for my master of business administration (MBA) degree, I had to analyze and discuss with my classmates more than 500 business cases. What I learnt from that experience was that there is no problem that any business in Nigeria is confronting that had never been faced and resolved by people in other countries. The convenient phrase in Nigeria that ‘nothing works’ is simply an excuse for failure to dispassionately interrogate the challenges of the business and apply the right remedies. I always tell people that abandoning a business where you cannot compete could be the correct remedy instead of blaming and cursing everybody else.
During the early 1990s when Nigerians thought that a 75 per cent inflation rate was hellish, we discussed cases of businesses in Brazil and Mexico that survived a 1200 per cent inflation rate during the same period.
This book is a narrative about my adventures running small businesses in Nigeria and thoughts on how to make a success of it.
Chapter 2
The decision
The decision to be an entrepreneur often is not a deliberate one. It is sometimes forced by circumstances: a fruitless search for a new job, or the loss of one. It may also represent the desire to escape from a dead-end job.
Mine was a constellation of triggers. I had always wanted to be the head of a big manufacturing company – picturing the constant whine of production equipment, the steady stream of steam from the exhaust of boilers, the quiet but busy efficiency of people darting in and out of offices or hunched over thick files or seated around a conference table discussing life and death issues of business. I thought it would be the perfect life for me to be at the head of such a business. However, staying in a company for thirty years climbing the corporate ladder would be too long a road and one strewed with too many mines and stumbling blocks. The top job is never assured. In the ten years I spent in a multinational pharmaceutical company, the business split once, did one acquisition, and a merger. All of these are corporate events of seismic proportions and can upturn any well-laid plan. Job security is therefore a myth, and no formula guarantees success on the corporate climb.
Coming to a decision about entrepreneurship is not an easy thing. It is at once personal and grave. The most difficult aspect is the mental conditioning to, and unwavering conviction in, the belief that it is what you want to do. You are about to forego the regularity and security (that word again?) of a monthly pay