Fully Booked: Top Marketing Secrets Revealed to Dominate & Own Your Cosmetic Surgery Market
By Huyen Truong
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About this ebook
In this ground-breaking book, the Queen of Cosmetic Marketing Huyen Truong, founder of the leading patient generating agency Online Marketing For Doctors, reveals her secrets and step-by-step formulas to becoming the celebrity authority in any cosmetic surgery niche and generating an endless stream of new
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Book preview
Fully Booked - Huyen Truong
THE #1 MARKETING GUIDE FOR COSMETIC AND PLASTIC SURGEONS
FULLY BOOKED
TOP Marketing Secrets REVEALED to Dominate & Own Your Cosmetic Surgery Market
Learn How Top Plastic Surgeons Are Capturing More Leads & Closing More Surgery Bookings
HUYEN TRUONG
www.queenofcosmeticmarketing.com
(Division of Online Marketing For Doctors)
Copyright @ 2022 by Huyen Truong
All rights reserved.
No part of this publication may be reproduced, distributed, or transmitted in any form or by any means without the expressed written prior permission of the publisher.
Paperback ISBN: 978-0-646-81952-5
eBook ISBN: 978-0-646-81970-9
Audio book ISBN: 978-0-6489512-0-9
Foreword
Dear Cosmetic and Plastic Surgeons,
As I know how time-poor you are, I’ll keep this book really short.
After reading this book, or listening to the audio version, you’ll have a clearer road map of how to completely dominate and own your cosmetic marketing market.
My book will give you a clear picture of how you can position yourself as the choice, not just a choice in your cosmetic surgery market. Once you know how to position yourself as the choice…patients will come running to you.
This book will give you a high-level strategy for the direction that you need to go in, in order to be a celebrity authority in your niche.
Unlike most books on marketing that focus on just one channel or one strategy, I didn’t want to give you just one tactic that only worked today, and maybe not tomorrow. I wanted to give you a framework that you could use to get new patients from any channel; today, tomorrow, and forever.
I’ll leave the best tools that you need to equip your business with in the Make Your Life Easier
bonus section of this book, and you can assign those parts to other team members if you don’t have the time yourself. And if you don’t have any other people to help you with this material, I’ll also show you how to find some great help too.
This book will help you get to where you want to go. Faster.
Huyen Truong, MBA
Queen of Cosmetic Marketing
Division of Online Marketing For Doctors
Contents
Foreword
My Background
Having The Right Mindset
Common Mistakes
Market Positioning The Key Step That is Often Missed
Market SegmentationClearly Define Your Target Audience
The Dream 100 List For Your Clinic
Set-Up & Build Authority With Your Target Audience
Your CAE Factors
What Are the CAE Factor’s Effects?
Secret #1: Become a Published Author
The 5 Key Benefits of Publishing a Book
How to Publish Your Book – 12 Easy Steps
Getting the Cover Designed
The Power of Audiobooks
Getting Your Book Printed
Getting Your Book into the Hands of Your Prospective Patients
Secret #2: Nurture Your Existing Database and Grow Your Lists
Set-Up an Email/SMS Auto-responder
Important Notes About Email
How to Write the Perfect Email
Ideas For Email Content
The Power of Text SMS
Secret #3: Building Your Online Reputation With Independent Reviews
Secret #4: Use Content To Dominate Search and Social Platforms
Content Is King
Value-Based Marketing – The Marketing Choice For Plastic and Cosmetic Surgeons
Type Of Content To Produce
How Often Should I Produce Content?
What Content Topics Should I Choose?
Real Examples of Unique & Effective Content
Secret #5: Simplify Your Marketing Efforts
Things To Keep In Mind When It Comes to Advertising
1. You Don’t Need To Be Everywhere
2. Ad Strategy Should Be Built To Retain The Attention of Cold Prospects
3. Prospecting Ads vs Retargeting Ads
4. Targeting For Prospecting Ads
5. Not All Prospects Are Ready To Buy Right Now
6. Your Ad Campaign’s Job Is To Obtain Clicks
4 Best FREE Marketing Techniques
5 Best Paid Marketing Techniques
Secret #6: Improve Your Sales Process
Make Your Life Easier
Bonuses
Outsource Your Bottleneck Away
Key Notes About Publishing a Book
The 7-Figure Samurai Sword Sales Guide For Clinics
Automated Webinar Sales Funnel
Other Useful Tools
About Author Huyen Truong, MBA
About Queen of Cosmetic Marketing
What Other Surgeons Say About Us
My Background
The number of requests for consultations has at least doubled in the last 5 months, which is a very good sign. We’re very impressed with how much detail Online Marketing For Doctors put into the plan, their projections, and what they might be able to achieve for us. I’ve enjoyed working with both principles. We look forward to the future, as right now the present is very positive for us.
-DR. DARRYL HODGKINSON,
MBBS (Honors II) FRCS (C), FACS, FACCS,
Cosmetic & Plastic/Reconstructive Surgeon
Now, before we get started… a quick introduction. My name is Huyen Truong, and I am the founder and director of Queen of Cosmetic Marketing (www.queenofcosmeticmarketing.com) a division of Online Marketing For Doctors - a marketing agency that specialises in patient generation for cosmetic and plastic surgeons around the world.
You can learn more about my journey and my agency in my Author’s Biography.
Hearing the term marketing agency
brings scepticism, raised eyebrows, and even frustration day in and day out from my clients.
They’ve been sold on the same old marketing techniques, and many have already tried and failed five - or even six - different agencies, struggling to find the right partner to help them grow their business.
And I understand why it would have been difficult to find that right partner. Those agencies don’t have a clue about the cosmetic surgery industry.
I understand the frustration.
I understand the doubts.
I understand the concerns.
Because of my industry experience, what I can offer is different in both approach and results.
At the heart of it, there are two types of surgeons that win their market: price-driven surgeons and celebrity surgeons.
Price-driven surgeons compete based on price, but it’s not always sustainable. All it takes is someone more aggressive entering the market to erode any gains that you have achieved.
Celebrity, or expert, surgeons work for years, making gains that last, as they become an authority on particular procedures. This requires a combination of experience and targeted marketing.
When you’re an expert, patients seek you out. The patient-surgeon relationship starts out with an essential ingredient: trust. And no amount of advertising spent can buy a potential patient’s trust.
I notice a lot of practices trying the same old marketing tactics, and they end up looking the same as they did before. If you search in Google any procedure keywords right now, you will see a bunch of ads from different practices screaming out the same type of message, hoping that they can cut through the noise, rise above the water, and stand out.
If you try the same marketing techniques as any other surgeon, you will have the same results.
To be honest, working in the hyper-competitive digital marketing industry, I myself needed to discover the secret to marketing success and setting myself apart from my competitors as much as my clients have to.
I knew I needed to change the traditional marketing strategy; find a new path that would allow me and the clients I represent, to achieve incredible gains regardless of the competition that we were up against.
So, I went out and I did just that.
And it worked!
After one year of applying the 6 secrets that I detail in this book, my business’ growth skyrocketed by 166%.
That’s why I am writing this book for you—to share with you what I’ve learnt from my own experience helping many plastic and cosmetic surgeons from around the world achieve incredible growth in their businesses. This book will…
…teach you how to generate more patients and revenue from your marketing activities.
…show you how you can become a celebrity authority in your cosmetic surgery category without needing a massive PR budget and decades of experience.
There are six secrets contained in this book that I’m about to reveal to you. Each is a key element to achieving the sustainable long-term gains that you’re looking for in your practice.
Are you ready to go on a journey that you’ll have wished that you had started earlier?
But… before we get going with these 6 incredible secrets, we need to make sure that you are ready, and that your practice is set up properly.
Having The Right Mindset
Have you listened to Brian Tracy – a legendary leadership and personal development coach?
He has some incredibly valuable books and YouTube videos online. If you haven’t listened to Brian Tracy, please do.
He famously said:
You are not in the business you think you are in—you are in the marketing business.
When I first heard that years ago, I thought… oh my goodness! My agency was just starting out, and I was specializing in SEO services at that time. And so I naturally thought that I was in the SEO business.
In reality, SEO was just my service. I was in the business of marketing my skills as a Search Marketing Strategist, convincing people that I could help get their websites to rank better on Google.
One of the most important abilities of any practice owner is to be able to market and sell their services, products, and solutions to your patients or referring partners.
I really want to emphasize this—you are in the marketing business.
It doesn’t mean that your surgical skills are not important. You still need to have great clinical skills so that when patients come in, they have a good experience with your clinic and they rave about you later.
But you need to have that ability to market and attract new patients.
Just