How to Write Rules That People Want to Follow, 3rd Edition: A guide to writing respectful policies and directives
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About this ebook
Often organizations claim to hold "respect for others" as a core value, but when you look at their policy documents, the story is different. Whether they call them "policies," "standards," or simply "rules," too often they sound like a sergeant barking orders at the troops. That tone of voice might ha
LEWIS S EISEN
Lewis S Eisen, B.A., J.D., C.I.P. runs workshops on drafting policies, directives, and guidelines to be clear, concise, and respectful. He has practised law, been a technology consultant, and been a policy writer at the level of the federal government. His approach to drafting rules that don't sound bossy has been adopted by groups at organizations across the US, Canada, and the UK.
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