Old Norm
By Tim Brown
()
About this ebook
Tim Brown
Tim Brown is the CEO and president of IDEO. Ranked independently among the ten most innovative companies in the world, IDEO is the global consultancy that contributed to such standard-setting innovations as the first mouse for Apple and the Palm V. Today IDEO applies its human-centered approach to drive innovation and growth for the world's leading businesses, as well as for government, education, health care, and social sectors. Tim advises senior executives and boards of Fortune 100 companies and has led strategic client relationships with such corporations as Microsoft, PepsiCo, Procter & Gamble, and Steelcase.
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Old Norm - Tim Brown
Old Norm
by Tim Brown
26092.pngOld Norm
Copyright ©
2019
Tim Brown. All rights reserved. Except for brief quotations in critical publications or reviews, no part of this book may be reproduced in any manner without prior written permission from the publisher. Write: Permissions, Wipf and Stock Publishers,
199
W.
8
th Ave., Suite
3
, Eugene, OR
97401
.
Resource Publications
An Imprint of Wipf and Stock Publishers
199
W.
8
th Ave., Suite
3
Eugene, OR
97401
www.wipfandstock.com
paperback isbn: 978-1-5326-8115-8
hardcover isbn: 978-1-5326-8116-5
ebook isbn: 978-1-5326-8117-2
Manufactured in the U.S.A.
05/14/19
Table of Contents
Title Page
Chapter 1: Disagreeable Generosity
Chapter 2: The Challenge
Chapter 3: The Entertainer
Chapter 4: Change
Chapter 5: Getting to Know Ruth
Chapter 6: Peas and Mashed Potatoes
Chapter 7: Tuesday With Norm
Chapter 8: Connections
Chapter 9: Margie’s Tavern
Chapter 10: Complex Norm
Chapter 11: The Proposal
Chapter 12: The Wedding Gift
This book is dedicated to my wife, Barbara, and my daughters, Heather and Megan, who taught me that we are, indeed, connected to people in ways that we cannot imagine.
1
Disagreeable Generosity
We are called to love our neighbors and Dad said that means all of them, not just the ones we choose. Of course, in a town as small as Spring Valley, Nebraska, everyone is your neighbor, even Old Norm. His full name was Norman E. Benton. We never learned what the E. stood for and that didn’t matter much. We just called him Old Norm. He was a hard neighbor to love and, for our family, even harder to avoid. At least, that’s the way it seemed to me when my older brother, Mike, moved back from Omaha. Mike was a welder. He and his wife, Molly, lived in Omaha for about three years while he was learning his trade. Mike took a job as a contract welder with the Spring Valley Gas Company and our family was reunited. I was glad they were home. I was also extremely surprised when he agreed to a job interview with Old Norm.
Norman E. Benton was an important man in Spring Valley. He was rich, sometimes generous, and almost always insulting. When he did something nice, it always had a hook, like the time he bought the entire Spring Valley marching band new uniforms and then demanded that they carry his company flag right alongside the Stars and Stripes during the Founder’s Day parade. Of course, we all enjoyed the party he threw after the parade. All the floats and folks wound up at his place for roasted pig, watermelon, and nonstop bluegrass music, all at Norm’s expense. Still, people remembered him for his disagreeable behavior more than his conspicuous generosity. He owned a farm implement dealership and a huge country home on an
80
-acre farm just south of town. He and his wife, Ruth, and two black Labs lived there unassumingly, except when he threw a party.
In person, Norman E. Benton was a loud and bad-tempered man. Dad likened him to a hand grenade because, once you hear him, it is too late. Old Norm’s wealth was the persistent footing beneath all his human relationships. His wife seemed to enjoy being rich, without being snobbish. People liked her, even though nobody knew her very well. Dad said she didn’t sit still long enough to let anyone get to know her. There was a nervous haste about her that hindered familiarity. She always seemed so busy, so preoccupied by some unknown, important task. People just didn’t want to bother her with small talk. No one had the chance, or took the chance, to find common ground with Ruth Benton. From her hurried footsteps to her quick-flash smile, which was gone before you were sure she’d given it to you, Ruth Benton was an enigma. Mom was sympathetic. She thought the poor woman had just never learned to relax. Dad called her a fart in a skillet. He had a mental satchel full of pithy one-liners.
Despite her jittery temperament, Ruth seemed as dutiful to Norm as his two black dogs. Of course, the dogs didn’t care about his money like we all did. It was the reason we all felt so special when he was kind to us. It was also part of the reason we hated him when he resumed his habitual nastiness, which he always did. He could be a foul and disagreeable man, and his face matched his personality, especially his smile. When he smiled, the corners of his mouth turned down rather than up. The result was a mischievous sneer and, even with a full belly laugh behind it, it gave you pause.
One day, behind his disconcerting grin, Norm told Armando Reyes that he should go on back to Mexico where he could find a sombrero to sleep under. Armando was a