Digital Banking Transformation A Complete Guide - 2020 Edition

By Gerardus Blokdyk

How should enterprise organizations approach the digital transformation journey? Why are psd2 and open banking important? Who is distributing your products, which you make accessible via your API, to existing and new customers? How are you realizing the benefits of open collaboration - within your enterprise, with customers and with partners? Do you recognize Digital Banking Transformation achievements?

This easy Digital Banking Transformation self-assessment will make you the assured Digital Banking Transformation domain authority by revealing just what you need to know to be fluent and ready for any Digital Banking Transformation challenge.

How do I reduce the effort in the Digital Banking Transformation work to be done to get problems solved? How can I ensure that plans of action include every Digital Banking Transformation task and that every Digital Banking Transformation outcome is in place? How will I save time investigating strategic and tactical options and ensuring Digital Banking Transformation costs are low? How can I deliver tailored Digital Banking Transformation advice instantly with structured going-forward plans?

There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Digital Banking Transformation essentials are covered, from every angle: the Digital Banking Transformation self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Digital Banking Transformation outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced Digital Banking Transformation practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Digital Banking Transformation are maximized with professional results.

Your purchase includes access details to the Digital Banking Transformation self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

- In-depth and specific Digital Banking Transformation Checklists

- Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

• Language: English
• Publisher: 5STARCooks
• Release date: Sep 6, 2019
• ISBN: 9780655967606

Book preview

Digital Banking Transformation

Complete Self-Assessment Guide

The guidance in this Self-Assessment is based on Digital Banking Transformation best practices and standards in business process architecture, design and quality management. The guidance is also based on the professional judgment of the individual collaborators listed in the Acknowledgments.

Notice of rights

You are licensed to use the Self-Assessment contents in your presentations and materials for internal use and customers without asking us - we are here to help.

All rights reserved for the book itself: this book may not be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

The information in this book is distributed on an As Is basis without warranty. While every precaution has been taken in the preparation of he book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.

Trademarks

Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.

Copyright © by The Art of Service

http://theartofservice.com

[e-mail]

About The Art of Service

The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.

Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.

Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:

http://theartofservice.com

[e-mail]

Included Resources - how to access

Included with your purchase of the book is the Digital Banking Transformation Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.

How? Simply send an email to

[e-mail]

with this books’ title in the subject to get the Digital Banking Transformation Self Assessment Tool right away.

You will receive the following contents with New and Updated specific criteria:

•The latest quick edition of the book in PDF

•The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

•The Self-Assessment Excel Dashboard, and...

•Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

•In-depth specific Checklists covering the topic

•Project management checklists and templates to assist with implementation

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Get it now- you will be glad you did - do it now, before you forget.

Send an email to [e-mail] with this books’ title in the subject to get the Digital Banking Transformation Self Assessment Tool right away.

Purpose of this Self-Assessment

This Self-Assessment has been developed to improve understanding of the requirements and elements of Digital Banking Transformation, based on best practices and standards in business process architecture, design and quality management.

It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.

The criteria of requirements and elements of Digital Banking Transformation have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.

In this format, even with limited background knowledge of Digital Banking Transformation, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.

How to use the Self-Assessment

On the following pages are a series of questions to identify to what extent your Digital Banking Transformation initiative is complete in comparison to the requirements set in standards.

To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.

1 Strongly Disagree

2 Disagree

3 Neutral

4 Agree

5 Strongly Agree

Read the question and rate it with the following in front of mind:

‘In my belief,

the answer to this question is clearly defined’.

There are two ways in which you can choose to interpret this statement;

1.how aware are you that the answer to the question is clearly defined

2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Digital Banking Transformation Scorecard on the second next page of the Self-Assessment.

Your completed Digital Banking Transformation Scorecard will give you a clear presentation of which Digital Banking Transformation areas need attention.

Digital Banking Transformation

Scorecard Example

Example of how the finalized Scorecard can look like:

Digital Banking Transformation

Scorecard

Your Scores:

BEGINNING OF THE

SELF-ASSESSMENT:

Table of Contents

About The Art of Service13

Included Resources - how to access13

Purpose of this Self-Assessment15

How to use the Self-Assessment16

Digital Banking Transformation

Scorecard Example18

Digital Banking Transformation

Scorecard19

BEGINNING OF THE

SELF-ASSESSMENT:20

CRITERION #1: RECOGNIZE21

CRITERION #2: DEFINE:31

CRITERION #3: MEASURE:42

CRITERION #4: ANALYZE:55

CRITERION #5: IMPROVE:69

CRITERION #6: CONTROL:80

CRITERION #7: SUSTAIN:90

Digital Banking Transformation and Managing Projects, Criteria for Project Managers:143

1.0 Initiating Process Group: Digital Banking Transformation144

1.1 Project Charter: Digital Banking Transformation146

1.2 Stakeholder Register: Digital Banking Transformation148

1.3 Stakeholder Analysis Matrix: Digital Banking Transformation149

2.0 Planning Process Group: Digital Banking Transformation151

2.1 Project Management Plan: Digital Banking Transformation154

2.2 Scope Management Plan: Digital Banking Transformation156

2.3 Requirements Management Plan: Digital Banking Transformation158

2.4 Requirements Documentation: Digital Banking Transformation160

2.5 Requirements Traceability Matrix: Digital Banking Transformation162

2.6 Project Scope Statement: Digital Banking Transformation164

2.7 Assumption and Constraint Log: Digital Banking Transformation166

2.8 Work Breakdown Structure: Digital Banking Transformation168

2.9 WBS Dictionary: Digital Banking Transformation170

2.10 Schedule Management Plan: Digital Banking Transformation173

2.11 Activity List: Digital Banking Transformation175

2.12 Activity Attributes: Digital Banking Transformation177

2.13 Milestone List: Digital Banking Transformation179

2.14 Network Diagram: Digital Banking Transformation181

2.15 Activity Resource Requirements: Digital Banking Transformation183

2.16 Resource Breakdown Structure: Digital Banking Transformation184

2.17 Activity Duration Estimates: Digital Banking Transformation186

2.18 Duration Estimating Worksheet: Digital Banking Transformation188

2.19 Project Schedule: Digital Banking Transformation190

2.20 Cost Management Plan: Digital Banking Transformation192

2.21 Activity Cost Estimates: Digital Banking Transformation194

2.22 Cost Estimating Worksheet: Digital Banking Transformation196

2.23 Cost Baseline: Digital Banking Transformation198

2.24 Quality Management Plan: Digital Banking Transformation200

2.25 Quality Metrics: Digital Banking Transformation202

2.26 Process Improvement Plan: Digital Banking Transformation204

2.27 Responsibility Assignment Matrix: Digital Banking Transformation206

2.28 Roles and Responsibilities: Digital Banking Transformation208

2.29 Human Resource Management Plan: Digital Banking Transformation210

2.30 Communications Management Plan: Digital Banking Transformation212

2.31 Risk Management Plan: Digital Banking Transformation214

2.32 Risk Register: Digital Banking Transformation216

2.33 Probability and Impact Assessment: Digital Banking Transformation218

2.34 Probability and Impact Matrix: Digital Banking Transformation220

2.35 Risk Data Sheet: Digital Banking Transformation222

2.36 Procurement Management Plan: Digital Banking Transformation224

2.37 Source Selection Criteria: Digital Banking Transformation226

2.38 Stakeholder Management Plan: Digital Banking Transformation228

2.39 Change Management Plan: Digital Banking Transformation230

3.0 Executing Process Group: Digital Banking Transformation232

3.1 Team Member Status Report: Digital Banking Transformation234

3.2 Change Request: Digital Banking Transformation236

3.3 Change Log: Digital Banking Transformation238

3.4 Decision Log: Digital Banking Transformation240

3.5 Quality Audit: Digital Banking Transformation242

3.6 Team Directory: Digital Banking Transformation245

3.7 Team Operating Agreement: Digital Banking Transformation247

3.8 Team Performance Assessment: Digital Banking Transformation249

3.9 Team Member Performance Assessment: Digital Banking Transformation251

3.10 Issue Log: Digital Banking Transformation253

4.0 Monitoring and Controlling Process Group: Digital Banking Transformation255

4.1 Project Performance Report: Digital Banking Transformation257

4.2 Variance Analysis: Digital Banking Transformation259

4.3 Earned Value Status: Digital Banking Transformation261

4.4 Risk Audit: Digital Banking Transformation263

4.5 Contractor Status Report: Digital Banking Transformation265

4.6 Formal Acceptance: Digital Banking Transformation267

5.0 Closing Process Group: Digital Banking Transformation269

5.1 Procurement Audit: Digital Banking Transformation271

5.2 Contract Close-Out: Digital Banking Transformation273

5.3 Project or Phase Close-Out: Digital Banking Transformation275

5.4 Lessons Learned: Digital Banking Transformation277

Digital Banking Transformation and Managing Projects, Criteria for Project Managers:279

1.0 Initiating Process Group: Digital Banking Transformation280

1.1 Project Charter: Digital Banking Transformation282

1.2 Stakeholder Register: Digital Banking Transformation284

1.3 Stakeholder Analysis Matrix: Digital Banking Transformation285

2.0 Planning Process Group: Digital Banking Transformation287

2.1 Project Management Plan: Digital Banking Transformation289

2.2 Scope Management Plan: Digital Banking Transformation291

2.3 Requirements Management Plan: Digital Banking Transformation293

2.4 Requirements Documentation: Digital Banking Transformation295

2.5 Requirements Traceability Matrix: Digital Banking Transformation297

2.6 Project Scope Statement: Digital Banking Transformation299

2.7 Assumption and Constraint Log: Digital Banking Transformation301

2.8 Work Breakdown Structure: Digital Banking Transformation303

2.9 WBS Dictionary: Digital Banking Transformation305

2.10 Schedule Management Plan: Digital Banking Transformation308

2.11 Activity List: Digital Banking Transformation310

2.12 Activity Attributes: Digital Banking Transformation312

2.13 Milestone List: Digital Banking Transformation314

2.14 Network Diagram: Digital Banking Transformation316

2.15 Activity Resource Requirements: Digital Banking Transformation318

2.16 Resource Breakdown Structure: Digital Banking Transformation319

2.17 Activity Duration Estimates: Digital Banking Transformation321

2.18 Duration Estimating Worksheet: Digital Banking Transformation324

2.19 Project Schedule: Digital Banking Transformation326

2.20 Cost Management Plan: Digital Banking Transformation328

2.21 Activity Cost Estimates: Digital Banking Transformation330

2.22 Cost Estimating Worksheet: Digital Banking Transformation332

2.23 Cost Baseline: Digital Banking Transformation334

2.24 Quality Management Plan: Digital Banking Transformation336

2.25 Quality Metrics: Digital Banking Transformation338

2.26 Process Improvement Plan: Digital Banking Transformation340

2.27 Responsibility Assignment Matrix: Digital Banking Transformation342

2.28 Roles and Responsibilities: Digital Banking Transformation344

2.29 Human Resource Management Plan: Digital Banking Transformation346

2.30 Communications Management Plan: Digital Banking Transformation348

2.31 Risk Management Plan: Digital Banking Transformation350

2.32 Risk Register: Digital Banking Transformation352

2.33 Probability and Impact Assessment: Digital Banking Transformation354

2.34 Probability and Impact Matrix: Digital Banking Transformation356

2.35 Risk Data Sheet: Digital Banking Transformation358

2.36 Procurement Management Plan: Digital Banking Transformation360

2.37 Source Selection Criteria: Digital Banking Transformation362

2.38 Stakeholder Management Plan: Digital Banking Transformation364

2.39 Change Management Plan: Digital Banking Transformation366

3.0 Executing Process Group: Digital Banking Transformation368

3.1 Team Member Status Report: Digital Banking Transformation370

3.2 Change Request: Digital Banking Transformation372

3.3 Change Log: Digital Banking Transformation374

3.4 Decision Log: Digital Banking Transformation376

3.5 Quality Audit: Digital Banking Transformation378

3.6 Team Directory: Digital Banking Transformation381

3.7 Team Operating Agreement: Digital Banking Transformation383

3.8 Team Performance Assessment: Digital Banking Transformation385

3.9 Team Member Performance Assessment: Digital Banking Transformation387

3.10 Issue Log: Digital Banking Transformation389

4.0 Monitoring and Controlling Process Group: Digital Banking Transformation391

4.1 Project Performance Report: Digital Banking Transformation393

4.2 Variance Analysis: Digital Banking Transformation395

4.3 Earned Value Status: Digital Banking Transformation397

4.4 Risk Audit: Digital Banking Transformation399

4.5 Contractor Status Report: Digital Banking Transformation401

4.6 Formal Acceptance: Digital Banking Transformation403

5.0 Closing Process Group: Digital Banking Transformation405

5.1 Procurement Audit: Digital Banking Transformation407

5.2 Contract Close-Out: Digital Banking Transformation410

5.3 Project or Phase Close-Out: Digital Banking Transformation412

5.4 Lessons Learned: Digital Banking Transformation414

Index417

CRITERION #1: RECOGNIZE

INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. What do you need in order to increase API awareness?

<--- Score

2. How do