There’s no doubt that AI is one of the biggest buzzwords of the age. Seemingly every tool and service you use nowadays makes grand claims about how it harnesses the power of AI to deliver better, faster, smarter results. Small businesses will be understandably asking themselves: what exactly is this magic, and how can we take advantage of it ourselves?
In fact, you’re already benefiting from AI, simply by using the aforementioned tools and services. Indeed, a whole lot of businesses are more indebted to AI than they realise, as distant, cloud-resident systems lean on AI routines to help out with behind-the-scenes processes such as scanning emails for viruses and spam.
AI is also creeping subtly into the workplace as computers take over tasks previously performed by clerical workers, bank tellers and so forth. First-line telephone service agents are becoming an endangered species as voice recognition and natural language interfaces keep getting better and better, thanks to AI.
“In short, it’s almost certain that any modern, switched-on business will be partly running on AI code”
In short, it’s almost certain that any modern, switched-on business will be partly running on AI code. So if you’re looking to reassure customers that you’re up with the latest technologies, there’s nothing stopping