Serve 2 Win
By Mitch Durfee
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About this ebook
Serve 2 Win, the first in a series of business guidebooks by entrepreneur coach and serial business owner, Mitch Durfee, offers an unusual approach to launching a small business. The single most successful basis for any entrepreneurial endeavor is that of being of service. Not only does a service-to-others approach attract customers and clients, it rewards business practitioners with an unshakeable sense of purpose, undergirded by the inherent happiness of using their expertise to assist others in need of help.
With service as the foundational principle, Durfee outlines the eight steps (which are also tools) that helped him launch three successful small businesses, and coach over 500 clients to launch theirenterprises. These steps are key in creating and sustaining a business, and they include: Having the Right Values; Setting Goals; Creating a Support Network; Cultivating a Positive Mental Attitude; Taking Action; Protecting Your Time; Building Your (small business) Team; and Positioning Yourself to Win.
Durfee's Serve 2 Win guidebook offers an enthusiastic but reality-based approach to business building, while helping would-be entrepreneurs gain confidence in their ability to realize big dreams. The book offers a well-tested, step-by-step methodology that, while challenging (the way any new endeavors are) is within reach of all those who want to own their own business, and as a result, direct their own life.
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Serve 2 Win - Mitch Durfee
Table of Contents
Prologue: There Has to Be More to Life
Chapter 1: What Do You Want to Do with Your Life?
Chapter 2: My Journey: From Being in the Service . . . to Being of Service
Chapter 3: The Eight Steps: An Introduction
Chapter 4: Step 1: Have the Right Values
Chapter 5: Step 2: Set Up Your Goals
Chapter 6: Step 3: Build Your Network
Chapter 7: Step 4: Have a Positive Mental Attitude
Chapter 8: Step 5: Take Action
Chapter 9: Step 6: Protect Your Time
Chapter 10: Step 7: Build Your Team
Chapter 11: Step 8: Position Yourself to Win
Chapter 12: A Few Closing Thoughts: Should We Keep Talking?
Dedication
This book is dedicated to all those willing to be vulnerable and risk failure to put the interests of others before their own.
Acknowledgements
Everyone has a book inside them, and without each and every one of you, this book wouldn’t have been possible!
To my mom and dad, I will never truly be able to express my sincere appreciation!
To my grandparents who taught me how to be so generous.
To my incredible brothers in arms who I can call on and ask for anything—big, small, or crazy. You are always there for me!
To Ben, Jordan, and Jonathan. You three have always had my back. The tiny adventures we would get ourselves in will always be my proudest moments.
To my family: Michelle, there is nothing like the smile of our beautiful daughter, Brooklyn. Thank you for the endless encouragement, support, and for keeping my spirits up and giving me all the reasons to never give up!
To Jay, Jeff, Lucas, Joe, and to the rest of my Wolfpack. You operate at such a high level every day. The connections, contributions, and collaborations are never-ending. You keep me on my toes, hold me accountable, and remind me to do the things I often forget to do, pushing all of us to new levels of greatness!
But most of all, to the Garcia family. You have always been a rock for me! Juan taught me so much and showed me exactly what it meant to give more to others than you could possibly dream of giving.
Prologue:
There Has to Be More to Life
YEARS BEFORE I BECAME a successful entrepreneur who owns three businesses, I left the military and returned to the States, where I used one of my marketable skills—repairing and rebuilding car engines—to earn a living for the better part of a year. It was during this time that I had a number of realizations, one of which I still remember quite vividly:
It had been another long and exhausting day. I felt like I was having a gut
attack. My stomach was in knots from tiredness and anxiety, because everything in my life was piling up and weighing on me, more heavily by the day.
Every time I worked extra hours and took on more responsibility, it never went anywhere. I didn’t get a promotion. All I got was more work, my boss having realized that he could use me to do work after hours that others refused to do.
I kept saying to myself, There has to more to life than this!
It was soon after I’d repeated this mantra for the umpteenth time that I realized that it was up to me to make changes in my life. No one was going to help me get anywhere but me.
Fortunately, you’re not in that same boat. I can help you get to where you want to go, as a self-employed entrepreneur, because—with a little help from a handful of business and motivational experts—I figured out the best and quickest way to get there myself.
As you read about the eight steps I recommend in the upcoming chapters, remember I’ve been where you are now. And so, if you’ll follow me, we’ll get you where you really want to be in life—doing it sooner and better, together.
Chapter 1
What Do You Want to Do
with Your Life?
REMEMBER WHEN YOU WERE seven and your grandmother (or uncle or aunt) smiled down at you kindly to ask, So young man (young woman), what do you want to be when you grow up?
Invariably, your answer reflected whatever you’d seen on television, or online, or happened to read in a book.
A firefighter,
you declared, stoutly. A Grammy Award–winning singer,
you chirped, with a little lilt in your voice. And, if you were that sort of kid, you might have answered, President of the United States.
But when you grew up, just a few years later, the world looked very different than it did when you had to tilt your head back to see an adult looking down at you, expectantly. The question had changed, too.
The Importance of Purpose
Instead of asking what role you wanted to play, the relevant question had become: What do you want to accomplish—what purpose do you find meaningful enough to dedicate your life to?
For many of us, the answer to what we want to do is lost beneath the ever-changing demands of daily life. All of which seem to hide our deeply meaningful and gratifying purpose under a thousand and one mundane details.
Still, it’s a good idea to ask ourselves that question; the answer can illuminate what’s buried deep within us—which may, in turn, reveal a path forward that we might otherwise miss.
So what do you want to do with your life? And if you’re not at all sure, how do you find out?
For me, the answer was always closely aligned with a tradition in my family; in fact, I got a leg up in this regard, having almost always known I would follow my grandfather, father, uncle, and older sister into military service. I grew up wanting to serve my country; it came with my DNA. But I know that’s not true for everyone.
Very few grow up the way I did, with pre-existing answers. Just as few of us know what direction our lives will take when we’re very young—which is, I think, how it should be. We need to know what life is like, from an adult perspective,