The Five Keys to High Performance: Juggle Your Way to Success
By Michael Gelb
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About this ebook
Activate Your Brain's Success Mechanism
Transform Your Attitude about Mistakes and Failure
Play! Your Genius Birthright
Cultivate Relaxed Concentration.
Coach to Learn
This dynamic, and inspiring book will guide you to improve your learning ability as you age, embrace change, and discover resilience in the face of adversity as you learn how to juggle!
Michael Gelb
Michael J. Gelb is internationally recognized as a pioneer in the fields of creative thinking, accelerated learning, and innovative leadership. With more than 20 years experience as a professional speaker, seminar leader and organizational consultant, he leads seminars for companies including BP, Nike, and Microsoft, as well as various executive education programmes.
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The Five Keys to High Performance - Michael Gelb
From the Tip of Mick Jagger’s Tongue to the Learning Organization
I’m standing on the tip of Mick Jagger’s tongue juggling a rubber chicken, a turnip and a big, pointy kitchen fork in front of 250,000 people. No, it’s not a bad trip
or a weird dream, it’s the Knebworth Rock Festival in 1976 and my juggling partner Lloyd Tim
Timberlake (former science editor for Reuters) and I are performing between Rolling Stones’ sets on a giant stage shaped like Mick Jagger’s mouth. Tim was also juggling a chicken, turnip and fork and our big-finish trick involved tossing the turnip high in the air and then catching it on the tip of the fork, while making chicken noises. In full cluck, the turnips flew high as we raised our forks in unison and…we both missed! We discovered immediately that there’s something liberating about being laughed at by a quarter of a million people. A couple of helpful, or perhaps sadistic, audience members tossed the errant turnips back to us and we tried again. This time it worked. The vast ocean of denim and hair before us exploded in cheers followed by a powerful chant: Bring on the Stones, bring on the Stones.
Tim and I were lucky. We knew how to embrace our mistakes and were able to turn our near-disastrous performance on stage into a huge success. But, I had an opportunity, not too long afterwards, to witness how fear of mistakes and of change could sabotage one’s performance, especially in the workplace. The opportunity arose when I was invited to present at a five-day senior management retreat for Digital Equipment Corporation (A friend had recommended me to Digital because of my research into accelerated learning and creative thinking). DEC was growing rapidly and introducing a matrixed
organizational structure. The vice-presidential team was charged with implementing this new structure and leading the company through dramatic changes. But, even in an organization born at the dawn of the dynamic information age,
resistance to learning and change was a major problem. People at all levels had trouble acknowledging and taking responsibility for mistakes. Because the company was growing so quickly, most managers felt that they were being asked to accomplish more with inadequate resources. (This also happens when there are cutbacks). Despite the new matrix,
territoriality and internal competition were often stronger forces than teamwork and cooperation. And, many talented technical people were promoted to senior management positions on the basis of their technical accomplishments rather than their leadership and communication skills.
In one-to-one conversations team members confided that they frequently felt overwhelmed. Some of the representative comments included:
• I work six 14 hour days a week but never get through my in-box;
• Work devours all my time. My life is out of balance. I’m afraid I’m neglecting my family not to mention my health;
• As soon as I feel like I’ve got firm footing, somebody pulls the rug out from under me;
• I’ve got multiple projects, not enough time to attend to them, but there are serious negative consequences for inattention, both personally and professionally.
One manager summed it all up by saying:
I’ve got too much to juggle!
In the course of that five-day session all of the managers actually learned how to juggle; more importantly, they learned how to use the metaphor of juggling to transform their approach to learning and change. They also gained inspiring, practical insights into teamwork, coaching skills, and the secret of getting more done with fewer resources.
Since that initial session thirty years ago, people have only become more stressed, more pressed for time, and more desperate to find a way to make changes in their lives that will help them find the balance they seek. The metaphor of juggling has never been so apt. A recent edition of Newsweek featured a story on Google founders Larry Page and Sergy Brin that highlighted their ability to balance their company’s growth, in the heyday of the Internet boom, with a sound approach to maintaining profitability and cash flow. The story includes a photograph of Brin standing next to a unicycle while juggling three balls in his office. For many years, the woman’s magazine Redbook aimed it’s advertising to appeal to The Redbook Juggler, the woman struggling to balance concerns about family, health, career, finances and personal growth. The headline of a recent edition of the New York Times Week-in Review section was entitled Juggler-in-Chief
and featured an illustration of a figure standing behind a presidential podium juggling six balls. The article chronicles the challenge for presidents throughout history to balance multiple crises. Whether managing a country, a company or an individual life, the metaphor of juggling speaks to all of us as a reminder of the importance of