Results that Last (Review and Analysis of Studer's Book)
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About this ebook
This complete summary of the ideas from Quint Studer's book "Results that Last" investigates what generates genuinely exceptional results. The usual list of suspects really doesn’t make sense: firstly, outstanding products or services are helpful but competitors can and do clone these easily; secondly, employees may be good, even very good, but people leave organisations every day; thirdly, individual leaders also come and go. In his book, the author states that the real key to results is consistently excellent leadership. This summary will teach you how to implement this into your business by standardising the right leadership practices that will improve organisational performance across the board.
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• Save time
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• Expand your knowledge
To learn more, read "Results that Last" and discover the secret to generating real growth and improving performance.
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Results that Last (Review and Analysis of Studer's Book) - BusinessNews Publishing
Book Presentation: Results That Last by Quint Studer
Book Abstract
About the Author
Important Note About This Ebook
Summary of Results That Last (Quint Studer)
Book Abstract
MAIN IDEA
What generates genuinely exceptional results? The usual list of suspects really don’t make sense:
Outstanding products or services are helpful but competitors can and do clone these easily.
Employees may be good, even very good, but people leave organizations every day.
Individual leaders also come and go.
What creates results that last is leadership – leadership that’s consistently excellent from leader to leader, department to department, division to division. Standardize the right leadership practices and you will find that organizational performance improves across the board . . . and stays improved.
– Quint Studer
The best and most consistent way to create results that last is through the use of evidence-based leadership
– the business equivalent of evidence-based medicine.
In evidence-based medicine, the data from a large number of patients is analyzed to identify the best possible course of treatment which has the greatest statistical chance of generating the best outcome. Similarly, evidence-based leadership looks at the results generated by a number of organizations to identify the best management practices and then applies those tried-and-true tactics in a completely consistent manner.
More than anything else, evidence-based leadership is all about having your organization standardize its leadership practices around a best practice framework rather than leaving everything up to the charisma (or lack thereof) of each respective leader.
And here’s the bottom line: Not only will your customers have consistently excellent experiences with your company, your employees will as well. Happy, loyal customers and happy, loyal employees are two sides of the same coin – and that coin is the currency that buys you results that last.
– Quint Studer
About the Author
QUINT STUDER