Getting Started with Microsoft Lync Server 2013

By Fabrizio Volpe

This book has a practical approach with a lot of step-by-step guides and explanations as to where and why we’re doing the various operations.Getting Started with Microsoft Lync Server 2013 is a starting point for system administrators, IT pros, unified communication technicians, and decision makers in companies or in the consultancy business. For people who have never managed Lync (or a U.C. product), the book will guide you through the basic concepts and mistakes. If you are already managing a Lync deployment you will find important explanations and ideas put together in a single text. If your work requires evaluating a Lync project this book offers parameters and suggestions to plan a project to deliver the best results.

• Language: English
• Publisher: Packt Publishing
• Release date: Jul 17, 2013
• ISBN: 9781782179948

Book preview

Table of Contents

Getting Started with Microsoft Lync Server 2013

Credits

About the Author

Acknowledgments

About the Reviewers

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Preface

What this book covers

What you need for this book

Who this book is for

Conventions

Reader feedback

Customer support

Errata

Piracy

Questions

1. Installing a Lync 2013 Enterprise Pool

Lync Server roles

Additional servers for external user access

Lync Edge

Reverse proxy

Installation steps and logic

A schema of our example environment

Infrastructure setup

Deploying certificates and DNS

Automatic client sign-in

Topology building

The Lync installation

The first phase – preparing Windows 2012 for Lync 2013 and installing core components

The second phase – preparing the Active Directory

The third phase – Lync deployment

Preparing and publishing the Lync topology

Installing Lync Server components

Installing and assigning certificates

Public certificates on the Lync Front End

Summary

2. Understanding Front End Pool Pairing

Introduction to Front End pairing

Associating Lync pools

Failover and failback options

Managing server failures

Summary

3. Deploying Lync Mobility and External Users Access

The DNS configuration

The reverse proxy

Web services running on the Lync Front End

Lync Edge

Preparing Lync Edge

Configuring Lync Edge

Copying the CMS on the Edge server

Configuring for push notifications

Summary

4. Introducing the Lync Mediation Server

Configuring the Mediation server

Configuring a collocated Mediation server

Configuring a standalone Mediation server or a pool of Mediation servers

Mediation server tasks

Mediation server improvements in Lync 2013

Media bypass

Call admission control (CAC)

SIP trunk deployment

Summary

5. Getting Started with Lync Enterprise Voice

Direct inward dialing

Internal extensions – users without DID

Dial plans

Off-hook dialing

Voice policies

PSTN usage records

Voice routes

Unassigned Numbers

Call Park

The logical process behind a call

Summary

6. Deploying Persistent Chat Server

Why Persistent Chat

Persistent Chat Server installation

Managing categories, chat rooms, and privacy

Summary

7. Choosing Lync 2013 Clients

What clients are available?

Full client (Office 2013)

Lync 2013 app for Windows 8

Lync 2013 for mobile devices

Lync Basic 2013 version

Microsoft Lync VDI 2013 plugin

Lync Online (Office 365)

Lync Web App

Lync Phone Edition

Legacy clients

Summary

Index

Getting Started with Microsoft Lync Server 2013

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Getting Started with Microsoft Lync Server 2013

Copyright © 2013 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First published: July 2013

Production Reference: 1100713

Published by Packt Publishing Ltd.

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ISBN 978-1-78217-993-1

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Cover Image by Massimiliano Mirri (<[e-mail]>)

Credits

Author

Fabrizio Volpe

Reviewers

Johan Veldhuis

Wang wei

Acquisition Editor

Kevin Colaco

Commissioning Editors

Ameya Sawant

Neha Nagwekar

Sharvari Tawde

Technical Editors

Jalasha D'costa

Krishnaveni Haridas

Amit Ramadas

Copy Editors

Aditya Nair

Alfida Paiva

Laxmi Subramanian

Project Coordinator

Siddhant Shetty

Proofreader

Clyde Jenkins

Indexer

Rekha Nair

Graphics

Abhinash Sahu

Production Coordinator

Prachali Bhiwandkar

Cover Work

Prachali Bhiwandkar

About the Author

Fabrizio Volpe has been working with the Iccrea Banking Group since 2000, as a network and systems administrator.

He is part of the Microsoft Technologies workgroup in Iccrea Banca, managing more than 2000 users at their central site, a nationwide network of branch offices, and providing services for more than 400 banks.

Since 2011, he has been awarded MVP on Directory Services from Microsoft, and is focused on Windows systems and security, unified communication, and virtualization.

Prior to the Iccrea Group, Fabrizio has collaborated with various IT companies, focused on Windows, security, networking, and messaging / unified communication products.

Since 2000, he has presented many events and conferences (Italian and international ones).

Fabrizio is committed to create contents that are accessible to a wide number of people, so he publishes content really often on SlideShare (http://www.slideshare.net/fabriziov), on his Lync2013 channel on YouTube (http://www.youtube.com/user/lync2013), and on his personal blog (http://blog.lync2013.org).

Acknowledgments

This work is dedicated to my son Federico and to my wife Antonella. You have made me stronger, better, and more fulfilled than I could have ever imagined.

I want to thank all the people at Packt Publishing for giving me the opportunity to write this book, and for all their great work on the long road from drafting to publishing.

I would like to express my gratitude to Susan S. Bradley (Senior Project Manager at Microsoft), to Johan Veldhuis (Exchange MVP), and to Wang wei (Lync MVP) for their help and support.

I would like to extend my heartfelt thanks to the people at Gruppo Need (http://www.grupponeed.it/) for their incredible assistance, allowing me to use the hardware, infrastructure, and tech support from the labs I used during the preparation of the book, for free.

About the Reviewers

Johan Veldhuis is a Technical Consultant who works at a consultancy firm that specializes in Microsoft Unified Communications solutions. In that role, he is responsible for designing, implementing, migrating, and troubleshooting Microsoft UC solutions.

In 2007, he started to blog actively about Exchange and assist people on several fora. This resulted in an Exchange Server MVP award in 2009, which he's held on to ever since. Besides his own blog on his website (www.johanveldhuis.nl), Johan has been a regular author for Simple-Talk (www.simple-talk.com) and several other blogs.

Besides blogging, Johan is a member of The UC Architects (www.theucarchitects.com), which is a bi-weekly Podcast, where Exchange and Lync freaks discuss both Exchange- and Lync-related topics.

Wang wei is the principal Systems Engineer with Sonus. He has been in the IT industry for the past 10 years. As a Systems Engineer, he specializes in Lync voices architecture, media gateway, and SBC solution. As a Microsoft Lync MVP, he enjoys sharing his findings on Lync in the community. When not playing with technology, he spends time with his wife and kid in Chengdu. He enjoys good food and hanging out with friends.

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