Guidelines For Effective Business Communication
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About this ebook
This course provides clear guidelines for Effective Business Communication.
Module 1
Effective Business Writing
Introduction
Planning your writing
Write the first draft
Edit the document
Design the visual format and layout of the document
Check the final draft
Module 2
Effective Business Presentations
Introduction
Understanding the components of oral communication
Factors to consider when preparing a presentation
Structure of an effective presentation
Visuals
Preparing the environment
Presentation skills – assessment rubric
Presentation skills – coaching checklist
Pitfalls of business communication
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Book preview
Guidelines For Effective Business Communication - Online Trainees
Guidelines For Effective Business Communication
By
Online Trainees
SMASHWORDS EDITION
*******
Published by
Online Trainees at Smashwords
Guidelines For Effective Business Communication
Copyright 2012 Online Trainees
Smashwords Edition, License Notes
This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.
Content
Module 1
Module 2
Module 1 - Effective Business Writing
Planning your writing
Clarify The Purpose: Why Am I Writing?
Who Is The Recipient?
What Kind Of Business Communication Should You Write?
Write The First Draft
Handy Hints
Select The Appropriate Format And Structure
Envelopes And Addressing Envelopes
Internal Memos
Functions Of Memos
Style Of Memos
Format Of The Memo
Emails
Reports
Guidelines On How To Write A Report
Structure Of A Report
Title
The Main Body
Proper Word Usage
Style
Use Active Voice
Transitions
Inappropriate Language
Design The Visual Format And Layout Of The Document
Use A Clean, Airy Layout
Check The Final Draft
Self Assessment: Written Report
Module 2 - Effective Business Presentations
The Use Of Body Language During Presentations
Gestures
Movement
Stance And Posture
Dress
Using Your Voice
Words
Factors To Consider When Preparing A Presentation
Structure Of An Effective Presentation
The Opening: Get The Audience’s Attention
Know The Introduction Well
The Body
Conclusion
Coping With Nervous Tension
Breathing Exercises
Visuals
Some Common Mistakes
Composing Your Visuals
Use Rule 3 In Organising
Advance Planning
Remember The 3 B’s
Other Tips On Using Visuals
Preparing The Environment
Positioning Of Equipment
In Conclusion
This course provides clear guidelines for Effective Business Communication.
Module 1
Effective Business Writing
Introduction
Planning your writing
Write the first draft
Edit the document
Design the visual format and layout of the document
Check the final draft
Module 2
Effective Business Presentations
Introduction
Understanding the components of oral communication
Factors to consider when preparing a presentation
Structure of an effective presentation
Visuals
Preparing the environment
Presentation skills – assessment rubric
Presentation skills – coaching checklist
Pitfalls of business communication
Module 1 - Effective Business Writing
When was the last time you read a business document and understood it first time? Chances are you had to re-read it carefully – assuming of course, you didn’t just throw it away in frustration!
As we all